Amberley Castle- A Relais & Chateaux Hotel

和蘇格蘭比，這裡是倫敦周圍挑來挑去不多的古堡。 幫忙停車，餐廳食物和服務也不錯，一晚就還好。 不是室內設施有多好，而是確實是古堡。

Beautiful castle in gorgeous setting. Great food and very friendly staff, very comfy bed. Great for a romantic break!! And Amberley is a beautiful village. Can highly recommend. Will visit again one day. Beautiful castle in gorgeous setting

Had the best time in this amazing hotel in a lovely location. Staff were so helpful, room was fantastic and food was excellent.

Staying overnight at a castle has been on my bucket list for quite some time. My Amberley Castle stay did not disappoint. The accommodations were a perfect blend of 21st century comforts and a centuries-old castle. My son and I stayed for 2 nights and enjoyed our beautiful rooms and breathtaking grounds, along with impeccable service and delicious food. Every request to the staff was fulfilled cheerfully and efficiently.

Lovely Hotel & stay. Staff very helpful & friendly nothing was too much for them. Great location. Would highly recommend this Hotel.

On our first visit Amberley Castle, was outstanding. We had incredible vegan food provided by the previous chef. The current chef seriously needs to up their game. The incredibly abrupt new male member of serving staff with a moustache has seriously let the side down, and the below-average food on our last visit means we probably won’t be returning any time soon. It's such as shame as it's a fabulous venue.

Perfect afternoon tea, delicious savoury and sweet treats. Light fluffy scones and Josh looked after us very well, nothing was too much bother. Beautiful gardens and surroundings, highly recommended if you want to treat yourself and that bit of luxury.

The setting is lovely and in a wonderful area to explore (Amberley Village, Parham House & Gardens, RSPB Pulborough Brooks, WWT Arundel, Bignor Roman Villa to name a few). Photographs show a fresher more pristine and vibrant setting. In reality the premises are a bit “quaint” and show some wear. The hotel experience did not fully meet our expectations and did not meet the level of excellence one would expect from a luxury hotel with a Relais & Châteaux designation. Certainly, the physical Castle itself (which is partially under scaffolding) imparts a sense of charm and history and the quality of food at dinner was excellent but in other areas, especially regarding service, our experience fell short. Upon arrival our welcome was technically courteous but curt. We did not get a tour or introduction of the Castle or grounds and we felt fairly anonymous the full 3 ½ days we were there. Dinner was very nice. Delicious food beautifully presented in a beautiful room. However, service was lacking. Technically proper but no real rapport established with waitstaff during the meal. The menu was not explained or elaborated. There is no sommelier. Instead we were handed an iPad/Wine list which I found a bit overwhelming and impersonal. Breakfast: Good food and presentation (not at the same level as dinner) but slow service and lukewarm coffee. Waitstaff are taking orders and (eventually) delivering food but there is no rapport with guests (and we were there for a total of four meals so there were plenty of opportunities to develop some level of rapport). More than a few times guests would arrive and not be acknowledged in a timely fashion. Generally, there was minimal communication by waitstaff. Staff need to be better trained in the art of hospitality. Also, more attention and care should be given to the music selection which is a bit monotonous especially after a dinner and breakfast with the same tracks followed by two more breakfasts with the exact same tracks. We splurged on a gatehouse suite (needed King bed and extra space). The bathroom was very clean and modern. The bed was comfortable and the linens soft. The shower was great and I am a fan of L’Occitane toiletries. The Dyson hairdryer was fun to use. However, there were small details that were overlooked. The wood railing outdoors needs refreshing (a coat of paint or stain would be nice). It was full of cobwebs which is not welcoming and begs the question, “Did you know we were coming?” Indoors the suite was clean but worn. The loft area was tidy but the air was dusty. It seems pretty clear that this suite had not been used recently. We tried to turn on the TV upstairs but failed because the remote did not work. I tried to call the front desk several times but there was no answer. Not worth walking over to try and find someone. The tea caddy is upstairs so it would be nice to have a carafe of fresh water or bottle of water ready to use rather than leave it to the guest to find and use

we were staying at the Amberley to celebrate my 70th a gift from my boys. the castle is small with beautiful gardens. our room was quite, clean and comfortable with views across the moat and gardens and opening into the courtyard. All the staff were welcoming and friendly. The breakfast and dinner menu was extensive and catered for vegetarians and any easily amended to accommodate individual taste. This is an ideal place to use as a base for exploring the Sussex country side.