Utente ospite
4 marzo 2025
To be clear, I rarely leave reviews. What could’ve been a much higher rating due to the kitchen, housekeepers and other staff. The person I believed to be the “owner” Forrest and her what appeared to be boyfriend?, did their very best to earn themselves a 1 star rating. The night before we checked out we were given a bill with charges during our stay. All was good until I noticed a ‘damages’ charge for $450usd for a 1’x 5” piece of tile that dropped off the side of the sink from placing my hand on it while I was brushing my teeth.. we chose to inform the staff what had happened, because we felt it was the right thing to do. When I asked about the charge, Forrest’s boyfriend? (Idk if he even works there) mentioned it was because the tile came from Mexico, which is why it was so expensive. When I explained it FELL from touching it, he said well there have been multiple other ppl who’ve stayed there and it hasn’t fallen.. (again, no idea if this guy even works there) I told the “owner” and her boyfriend I wouldn’t be paying for that, her boyfriend then proceeded to grasp at straws insinuating that I may have hit my partner because she was recovering from a bacterial lip infection, and he thought they appeared bloody? I was obviously upset from the insane allegations, when Forrest stepped in to say, let’s wait for josh(the GM) to talk it over in the morning.. I was flabbergasted and couldn’t believe what was occurring. If you’re coming to Belize- DO NOT STAY AT PLAYA DE SALA. I promise you’ll regret it.
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