Hotel in zona Mackworth Castle, Amber Valley District

La ricezione dell'hotel ha un servizio di deposito bagagli.Uno ha ricevuto un caffè gratuito per due giorni.La stanza e il hall sono puliti e puliti, tutti i giorni sono igienici e tovaglioli di sostituzione.

We had a great trip for my sister's hen do weekend! The hotel is a fantastic place to stay with a great pool (one jacuzzi wasn't working on our trip), a gym, restaurant and a bar! The room we had was very clean, though the windows needing updating as there was at times some noise from outside which could of been blocked out with better windows. The amenities in our room were ok, our shower was very poor and we had to ask a few times for our beds to be bed and our teas and coffees to be topped up. The breakfast was delicious in the morning though it had obviously been very busy as nearly every table was a mess. The breakfast could definitely benefit from adding options for people who are vegan or gluten free as these options were not available during our stay. Overall our stay was fantastic and the beds were incredibly comfortable ! With a few additions and changes this could of been a 10/10 stay but we were definitely stay again! Thank you!!

La prima stanza era stata assegnata e la TV non funzionava, ma il personale mi trasferiva gentilmente in un'altra stanza. Il manager dell'hotel mi ha rimborsato un soggiorno di notte, ma non capisco perché si avrebbero usato le camere se fossero state effettuate riparazioni.

I booked this hotel for my father and I as we had a very early morning appointment at the Royal Derby and we travelled far afield. I needed a room for him which had a low-step shower cubicle, Premier Inn & Travelodge didn't offer these options for their rooms nearby. So I chose ibis as a reasonable alternative, the welcome and check-in was smooth and professional, the room was snug and small, but suitable for a one night stay I thought. The bathroom was perfect, as was the in room TV. As with any hotel, one of the key integral factors for a stay is the comfort and quality of the beds. I was so disappointed with the poor quality of the beds, the mattress was not a proper mattress and was approximately 3” thick, it was hard and unbearable. I had to fold my duvet in half and sleep on top of it to reduce the discomfort, as did my father. I got about 3 hours sleep due to the discomfort and unpleasant condition of the bed. I had back ache and shoulder aches the next day, which wasn't expected. My elderly father was worse for wear also. The breakfast buffet was faultless with a good selection available and fresh food. We won't stay in an ibis again, it was our first time staying in an ibis, its been 3 days since my booking ended and we've not been offered a chance to review our stay formally, nor can I see any way to claim a full or partial refund for a very poor quality overnight stay. I would caution anyone on booking here, as the bed quality is really poor and lacks any form of comfort whatsoever. I cannot fault the staff, the cleanliness of the room and hotel, nor can I fault the bathroom which had a spacious shower cubicle. It's a shame the company hasn't invested in the most essential item in any hotel... the beds!

Il servizio è buono, ma le strutture dell'hotel hanno problemi, lava la faccia e lava la goccia. Non c'è ancora comunicazione quando si lascia l'hotel.Il cameriere è molto entusiasta, ma non ha risolto il problema.

Siamo rimasti nelle stanze di promonardi, due adulti e due bambini, e non si pensava mai che ci fosse un contenitore di spedizione molto tranquillo, molto pulito, anche i bordi del tessuto erano affamati bellissimi quando entrammo nella stanza. La camera è stata molto divertente con doccia, TV, asciugacapelli, tè e copertina.10 metri di distanza c'era un altro locale con tostapane, microonde, bagno completo con lavastoviglie liquide. A pochi passi, la reception e la sala di intrattenimento per i bambini hanno fatto attività a notte come i bambini disco, la sala di gioco libero tavolo da calcio e la tavola Lego . Abbiamo fatto due notti al primo giorno, due notti intorno al parco di Gulliver, il secondo giorno, siamo andati alle altezze di Abramo. Questo posto è grande per i bambini che abbiamo guardato le altre camere ma trovato che avete più spazio all'aperto nella sala promonarde che potreste sedervi e guardare i bambini giocare. È anche un autobus che si può dormire su quel sembrava divertente.

Needed convenient stopping point from Surrey to Chestefield, one night, for a funeral. Location ideal. Despite proximity to M1 itself, road noise was not excessive. Receptionist was really welcoming; gave me a choccie bar and bottle of water. You can stroll to the services for Mcdonald's or Costa - and WH Smith etc, (if open). . The overall decor is a bit 'tired' but everything was clean, bed fresh, coffee/tea facilities. Would have preferred the radio to be fitted by the bedside not table across the room (!). Freeview TV quite adequate for one night........ Bedroom was huge (guess it would double up as a family room at times) - and possibly I could have taken my dog with me, in which case the extra space was great. For functionality cannot fault.