Hotel in zona Amatitlan Central Park, Amatitlan

Migliori cibo, miglior servizio attento, miglior massaggio mai ricevuto. Super pulito, super amichevole hotel 5 stelle con prezzi economici. A soli 40 minuti da Antigua Servizi di navetta e parcheggio gratuito se si decide di noleggiare una macchina

Great city location Easy walking to all sites Town sites including look out, please the Volcanos can be seen from outside the hostel. staff are very good at trying to accommodate you needs, you can book hikes ATv tours and walking tours at the hostel. There is events on every day like movie nights, salsa classes, Spanish classes, and also the hotels offers spa services. Post card perfect location ! Well managed safe clean friendly Make sure you book Atitlan Selina it’s beautiful, after Antigua get 30% off if you book at reception also use Selina app to get discount codes , We used adventure travel to go on an ATV tour fun and easy way to see a lot of secrets of Antigua in short time.

Uno dei migliori hotel in Antigua Guatemala.

Il servizio è buono in generale, niente da denunciare. Il secondo soggiorno in questo hotel e sicuramente tornerà di nuovo. Grazie

Non è più adatto per i viaggiatori d'affari per i turisti. Non è possibile organizzare riunioni in aree pubbliche (di business, salone, o patio). Se si intende rilassarsi o avere una discussione d'affari casuale sarà molto difficile. I miei clienti (locali) e me stesso mi hanno ripetutamente chiesto di rimuovere la musica, anche leggermente. Abbiamo ricevuto il parere del personale che non era possibile per la politica di gestione. Il patio non è stato possibile sedersi in piedi, perché i grandi oratori sono direttamente sopra la testa. Ci sono migliori hotel nella zona che sono più idonei. Miglior per i turisti per un fermo.

Grande luogo vibrazioni meravigliose. Il giovane che guarda il posto è molto bello e gentile mi piace davvero l'architettura del posto. Meno di un chilometro dall'aeroporto. Grate tariffe. Io tornerò in qualsiasi momento.

We stayed at Naif for a couple of nights and - other than the Wi-Fi which was very weak in the rooms, we were happy with the hotel and service when first arriving. They allowed us to change rooms to one with more natural light and offered us free complementary breakfast at Hector’s across the road - a great cafe/bar. However, things went bad when we had some laundry done by the hotel. We had to fill in a form listing our items - in total we had slightly less than a shopping/carrier bag of clothes. We presumed the prices were in Guatemalan quetzal as that would have come to a total of Q120 - equivalent to UK£12.35 or US$15.30. This is consistent with every other hotel in central and South America where we have had laundry done in the last 12 months (five countries in total). However, when we picked up the laundry we were shown the small-print on the form that said the price was actually in $USD, meaning we owed them $120 for one shopping bag of laundry. We could not believe it and could not understand how/where this cost had come from. We asked to speak to the manager on the phone but she only insisted that it was hotel policy and our fault for not reading the small print. We acknowledged this fault but politely tried to understand why it was so expensive. However, when we asked her this she then accused us of ‘insulting’ her and the hotel - a very bizarre way to talk to customers. We refused to pay and continued requesting an explanation for the cost over email - asking to see an invoice for the company that had laundered the clothes… or anything that could help us understand. We were told it came from ‘gas, electricity, specialist cleaning products, etc’ which felt completely nonsense. She then offered us a discount ($85 rather than $120) but said it would have to come out of her pocket. Again, we asked what would be coming out of her pocket - what cost? But she continued to dismiss us and blamed us for not checking the form close enough - at one point even saying ‘every mistake comes with a consequence’ - just one example of the aggressive and unprofessional way that we were spoken to. In the end, we settled on $45 - on the condition that we could cancel our remaining nights’ stay without being charged a cancellation fee. $45 is still crazily expensive for one shopping bag of laundry but with our credit card details on file, there was not much we could do.

So watch out if you stay at Naif. The hotel is nice but these costs - and the way we were spoken to when politely asking for an explanation - were not ok.

Hotel con un ottimo rapporto qualità/prezzo. Molto buona posizione nell'angolo della piazza centrale . Accoglienza alla reception 24/24 e personale attento che risponde a tutte le vostre aspettative che è molto apprezzabile soprattutto quando siete stranieri. Servizio di lavanderia all'interno dell'hotel con una reattività e qualità eccezionali Si occupa di trovare un veicolo Shuttle o privato secondo le vostre richieste e disponibilità. Si occupa anche di organizzare e facilitare le escursioni. Il personale è di grande gentilezza, e mi congratulo con lei per il suo appoggio.