Hotel in zona Mansion Park Stadium, Altoona

BUYER BEWARE - HOTEL OWNERS ARE THIEVES!!! I made a reservation for two nights with a pre-paid award member rate which included Free Cancellation up through the day before my stay. I phoned the hotel to modify my reservation from two nights to one night two weeks before my stay, and I was told that the hotel would not accommodate my request. I could however stay for one night, but I would be charged for two nights… HUH? Since I did not wish to pay for an extra night I would not be using, I requested to cancel my reservation as I had booked with a clear free cancellation policy which I had in writing. I was then informed that hotel refused to cancel my reservation and they would not refund my payment. When I expressed frustration and disbelief with the hotel’s actions, I was told ‘I could call corporate’. So, I did call corporate and then spent three hours on the phone with various levels of Choice Hotels' customer service. Although every person I spoke to at Choice customer service agreed that the hotel should/must refund my payment, the local hotel management refused to follow the written cancellation policy under my reservation and refund my payment. I was also dumbfounded to learn that Choice customer service appears to be powerless to enforce Choice Corporate Policy even when the local hotel property is in the wrong! So, it was a total waste of a very frustrating three hours to right the hotel’s wrong and secure a refund. Needless to say that I will never be staying in this hotel due to their unscrupulous, unprofessional actions, and I think that you should consider whether you wish to stay in a hotel that does not honor written reservation policies and has total disregard for their customers. Buyer Beware, as this establishment is managed by unethical, dishonorable people who may not honor any reservation or commitment made to you as well. Be very careful before giving them and deposit or advance down payment. There are many other hotels in the area that are cleaner and of higher quality, and I would advise that you 'Hard Pass' on staying at this Quality Inn in Altoona, PA. In a quick read of other comments re: this hotel, I see that others have suffered the same, or similar, treatment/problems as I did. This suggests that the issue described above is not a one-off situation, but rather a more routine practice by this hotel and even more concerning! The hotel owners are Vishalkumar Patel and Rajendrakumar Patel and they should not be trusted! Happy travels,

We have stayed here for a week or longer for the last three years. It is clean, comfortable and never disappoints! The staff are friendly and the parking lot is well lit. We get a suite as we are traveling with our grand children. It's spacious and affords us privacy while they get their own area too. The kitchen area is ample and well appointed for a suite. Also the building is located near everything you could want like restaurants, baseball stadium, mall shopping, etc.

A no frill hotel with mountain view. The check in staff was a bit too curt, a little smile wouldn't hurt miss. There were some smell when we entered the room. Room needs some freshen up. Breakfast was meh but the coffee was excellent! It was what we expected from a budget hotel. A room to sleep after a long day.

酒店位於阿爾圖納小鎮，距離大學校園十分鐘左右的車程，距離沃爾瑪等超市商場飯店也都十分鐘左右。房間乾淨整潔安靜，房間寬敞，早餐有點簡單，停車免費這一點還是還不錯的

L'hotel era pulito, eccetto il bagno, il vento aveva una tonnellata di polvere sul vento sopra la doccia, il bagno era sporco. C’è una difetta di progettazione con la doccia che permette all’acqua di scendere la porta di vetro in tutto il pavimento, perché c’era una tela libera sul muro accanto alla doccia, e la mano alla porta di doccia era così libera che si sentiva che sarebbe andata a rottura. Il cibo era abbastanza buono, tranne che i collegamenti di salsa erano bruciati. La piscina era chiusa per la manutenzione. Il resto del soggiorno era bello, il resto dell'hotel era pulito.

Facilità: molto bene con piscina in fitness Ambiente: l'hotel è nuovo ma non ha un odore diverso. Decine di metri dal cinema. Non lontano sono Sam e Walmart e il barbecue. Condurre tre minuti a piedi per conto proprio Salute: la camera è ben pulita quando si soggiorna. Il bagno è molto grande rispetto all'hotel Samsung negli Stati Uniti, e l'acqua calda è molto grande. I amici che spesso si escono all'estero dovrebbero sapere che il bagno all'estero è davvero troppo urgente Servizio: la ricetta è molto entusiasta, ma la pulizia della stanza non è attiva se non si prenota. Non è molto conveniente per gli ospiti cattivi in inglese