The Woolpack Inn

Luke warm reception from bar/ greeting staff, table staff were great. Sunday roast beef was quite tough, pork belly advertised was loin of pork. Had expected this to be exceptional from website and is in beautiful countryside but would not go again

Very very poor. We stayed 2 nights in Woodcock room. It had the most awful smell of dampness owing to lack of ventilation- one small window. There was no information about breakfast, timings etc or facilities available. There was a percolator in the room but no coffee. When we asked for some we were told only tea was supplied for the room. On asking someone else next day they gave us a bag of ground coffee and said it should have been delivered. On our second day we returned late in the day to find the room had not been cleaned, no beds made, no new towels, no bins emptied and only the used cup turned back over and 2 new bottles of water. When we complained new towels were delivered. If we were not on a business trip and committed to a schedule we would have walked out after the first night. When we complained in the morning we couldn’t get into the pub until 8.15 and were told there were no managers in until midday. We were told our complaints would be passed on. We couldn’t wait as we had to return home early and would ideally have left at 7 had the pub been open earlier. We have tried sending emails which bounce back and making calls which go unanswered. No one has as yet 5 days later responded to us. The whole experience was appalling and even though it was a cheaper classic room it should never have been occupied. My clothes still smell damp. The room was tiny too. A pleasant pub but one that in our case emphasised their focus on food to the detriment of the accommodation which was way below par. They were unable to issue a VAT receipt for our stay. Although I have seen reviews that were outstanding I can’t replicate that at all and Woodcock room should be avoided!

Booked the Easter weekend at this lovely pub. The staff were so friendly and welcoming throughout our stay. The rooms are cosy and comfortable. Only suggestion I would make would be to have a little fridge in the room, as they provide fresh milk for the tea and coffee facilities in the room but we had to keep asking for ice buckets to keep the milk cold. The food is exceptional. We had planned to eat in the restaurant on the first night and venture out the second night. But we were so blown away with the quality and service we booked a meal for the second night as well. The breakfast each morning was equally as good. Usually breakfast in hotels is average, but I can honestly say quality was great. Thank you to all the team, you made our stay special. We will definitely be returning.