Hotel in zona Aeroporto di Almaty (ALA), Almaty

Booked this hotel because it was near to the airport, and being only 20 minutes away made for a great stopover between flights. That said, the hotel itself has plenty to offer. The rooms are nice and clean. We actually had an issue where we had too much hot water which is sort of the opposite problem of what you'd expect. The staff were friendly and helpful. They also had plenty of water coolers around to refill bottles, which is a nice touch not all hotels would offer. We didn't use the pool, but we saw that it was large and plenty of people were using it. Breakfast was simple, but did enough to cover all the bases. All in all, would recommend a stay here. Especially if you're looking for somewhere near the airport to crash.

My stay at MuTu hotel was absolutely fantastic! The interior design is modern yet cozy with beautiful attention to detail. The living space features comfortable purple sofas and elegant sheer curtains that let in plenty of natural light. The dining area is stunning with a large dining table, stylish chairs, and thoughtful plant decorations that add a touch of nature indoors. What really impressed me was the kitchen - it has gorgeous colorful mosaic tile backsplash that gives a vibrant personality to the space, contrasting beautifully with the two-tone cabinetry (dark and wood finish). Everything was immaculately clean and well-organized. The staircase area with its contrasting dark and white railings shows the careful design elements throughout the property. The light pink/beige walls create a warm, welcoming atmosphere throughout. The owner is an incredibly kind Chinese gentleman who goes above and beyond to assist guests with anything they might need. His hospitality made the stay even more special. If you're looking for a beautifully designed, comfortable place with excellent service, MuTu hotel is definitely worth booking!

During my stay, I really enjoyed my room, comfort and convenience of this hotel. Also it was a wonderful involvement into the history and prospects of the Almaty hotel which is located in the historical center of Almaty and provides high-quality service for the clients. Breakfast is highly recommended.

Subject: Excellent Location, but Overpriced and Outdated Rooms I stayed at Hotel Kazakhstan in Almaty for more than 10 days, drawn initially by its prime location. The hotel’s location is indeed its biggest strength—bang on the main road with excellent accessibility to various parts of the city, making it convenient for travelers. The property itself is a heritage hotel, and while it has its charm, the overall experience was mixed. The hotel is quite old, though the upkeep and concierge services were commendable. However, the parking facility was a major issue. During snowfall, it became extremely messy, and entering the hotel was quite challenging. Regarding the rooms, my experience varied throughout the stay: • The initial superior room booked online was decent, offering good space and facilities. • The “supreme premium superior” room I opted for later was disappointing—it was smaller, with a worse layout and fewer amenities than the superior room, which was surprising and frustrating. • For the last three days, I upgraded to a junior suite. While it offered more space, the layout and overall upkeep of the room felt outdated, leaving much to be desired. A consistent issue across all three rooms was the drainage system in the washrooms, which was poorly maintained and created unnecessary inconvenience. The breakfast provided as part of the stay had a wide selection and was good. However, the menu did not change for all nine days, which became monotonous for a longer stay. Room dining, though available, could be significantly improved in terms of quality and variety. Overall, while the location of Hotel Kazakhstan is unbeatable and perfect for those who want to stay in the heart of the city, the property feels overpriced given the outdated facilities and lack of variety in services. I would only recommend it to travelers with a good budget who prioritize location and heritage charm over modern amenities.

Oh, che dire di questo hotel! Alcuni del personale molto utile Ma la maggior parte di loro non sono molto interessati a capire o ascoltare. Vecchia casa, sicuramente. Le luci della stanza sono calde ma calde. La scheda di chiave della stanza non funziona più di tempo. Non essere sorpreso se l’acqua calda scioglie l’acqua fredda dal blu e per ore o il giorno.

Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided

Molto bello, il panorama fuori finestra è molto bello.

Everything is the standard of Holiday Inn. There is nothing special and no shortcomings. It is worth mentioning that daily necessities are not provided in the room. Don't forget to ask for them.

Everything was smooth enter . Reception Eyuer very nice worker help me a lot good service .I well come back in future thanks Almaty

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.