WOT Algarve Soul

Really good stopover hotel , convenient location , some road noise , very clean , friendly staff

We needed 3 nights emergency accommodation b4 we could get into our appointment and booked this on line. We were going to arrive after midnight so I asked what their late check in arrangements were. I was advised I would be sent details of room number and there was a safe outside the front door of the hotel that would contain my keycard. No message arrived with details of my room number. When I arrived I opened the safe to find 3 keycards with no idea which one was mine so I had to take all 3 and look in each room to guess which one was mine. There was a sign in reception with a number to ring for emergency check in issues. I rang it twice and nobody answered! When I found my room which was a two bedroomed apartment with pool view I was disappointed. It was very scruffy and very poorly equipped. The beds were lovely and clean but the whole thing was very scuffed and old. The pool view was there if you were 6ft 7tall to be able to see it. The view I had was of a carpark and the back of the Fleresta restaurant next door. Just awfully. Overpriced and scruffy. The staff i met during my stay were all very nice.