Tropical Gateway Motor Inn

Our beds rolled all around the room when we were in them the bathroom was mouldy and slippery no shower caps the tea, sugar and coffee packets was covered in cockroach poo and there was a chair in our room that my daughter sat on and she fell through it and ended up with a gash on her back from the screws that scratched her when we investigated the seat was snapped in half and not screwed in I left a note for housekeeping.

Good bed and great little Thai takeaway next door in the other hotel. This hotel supplies breakfast (as long as you collect it yourself before 7pm or you don’t get milk or breakfast). It’s supposed to be pet friendly but it’s hard to get a pet friendly room when booking via an app.

The property is old, Requested a room on ground floor and GOT. AC, fridge,Bed was great,comfy and clean. Only disappointment was the towels weren't renewed daily.which I thought were. Lucky there was a spare.

Was very disappointing. Continental breakfast was only cereal and bread. Bathroom smelt horrible and shower had mould and soap scum. Fridge isn't what pictures show was a tiny bar fridge just as well I took an esky. Toaster and kettle packed away in cupboard and the tea coffee and biscuits not enough for 3 people no spare blankets for if you get cold (thankfully my daughter had her own) upon check-in guy very friendly and nice but room wasn't ready we had to wait in car for 25 minutes then walk on wet tiles. The room looked nothing like photos on wotif. If travelling and not needing Fridge with freezer space then its ok for sleeping overnight beds were comfortable but they slide on floor when you get up and down off the bed. Only 1 chair provided for 4 people. Overall 2 star rating for cleanliness and convenience. 4 star for guy who checked us in and out. He was polite friendly and apologetic. Continental breakfast isn't Continental it's literally just cereal and bread for travellers who are travelling far that's definitely a disappointment.

Very noisy obviously as its on the main road. Bathrooms need a serious overhaul.

Not good when your room is not serviced daily. I had to ask for clean towels and toilet paper constantly. Very disappointing, as the noise from the road was so loud, very hard to sleep. The motel is old and needs renovations, which I understand but no one should have to ask for their bed to be made, clean towels daily or toilet paper. The tea/coffee/2pkts of individual biscuits were never replaced. And never had a glasses/mugs replaced. We had to wash everything in boiled water from kettle. This is just unacceptable.