Hotel in zona The Water Fort, Algeri

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, ”If after returning from your tour the room is still hot, we'll change the room”. Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: ”No, ours is on!”. After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

A comfortable modern hotel. Our room faced the sea and everything worked well. There was a room safe and coffee machine and bottled water was provided daily. The dining room had fantastic panoramic views of the city/sea and all the staff at both breakfast and dinner were really great, friendly, helpful and nothing was too much trouble. We were made to feel most welcome in the hotel.

Bon emplacement de l'hôtel, personnel à l'écoute et toujours souriant. Très bon séjour !

Very nice 5 star hotel in Algiers Food was amazing with 5 restaurants to choose from. Within walking distance to la casbah and center of Algiers . Beautiful pool Very large rooms. USA style !!! My family and I from New York enjoyed our stay here! We will stay there again

L'hotel ha una lunga storia, si dice che sia il luogo in cui il re viveva prima.Ridecorato, la progettazione e la decorazione di ogni piano sono molto belli, l'ambiente è molto buono, il letto è molto grande, molto nuovo, il panorama della balconia è molto buono e il tono di stile.L'atteggiamento del servizio è particolarmente buono, e il servizio di mangiare. La colazione non è buona.Anche se il bagno è un po'aromata, dopo tutto, è un hotel storico, ma mi piace ancora qui. L'unica cosa che non è abbastanza perfetta è il ristorante cinese al primo piano, il cibo cinese è molto delizioso, la zuppa di Pechino è molto deliziosa, tuttavia, il nostro tè e la spazzatura non hanno pasta. Abbiamo chiesto al cameriere di darci un po'di spazzatura. Abbiamo preso una zuppa molto deliziosa due volte, non so cosa fare, In realtà, non e'diverso da quello che abbiamo mangiato prima.Il cameriere potrebbe non essere felice, se non ci dice di andare in cucina da soli, che ha ridotto molti punti per il ristorante.

I’ve been in this hotel for the last 15 day of August, I could/should say, it I very convenient location a big plus is the service and quality of it, eating will never disappoint you a the restaurant; the staff including the Chef will spoil you, if not, they will make sure something can be arranged to make you happy, they will help and treat you like a family, at the restaurant Sofiane and his colleagues are amazing. While taking care of yourself and your room, Narimane, Marouane and Siham (I am 100%, I misspelled their names) are very lovely and 150% committed to be your comfortability. Ahh… the front desk staff are as good as mother could be, they make sure you are comfortable, safe, and good serviced. What can I tell you, I am 100% and 1000 time happy customer.

Grazie per il vostro caldo accoglienza e l'ospitalità. La cucina tradizionale per colazione ha preso la mia attenzione. Spero di ampliare il campo della cucina tradizionale per colazione. Grazie alla signora Mahira per il buon servizio

Très bien placé petit déjeuner copieux personnel sympathique