Hotel in zona Arab Garden, Algeri

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, ”If after returning from your tour the room is still hot, we'll change the room”. Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: ”No, ours is on!”. After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

I have travelled a lot in the Middle East and North Africa - and people in these countries are the most friendly and hospitable you will find anywhere in the world. But even compared to those standards, the staff of City Hotel are extremely helpful and friendly. They will go out of their way to make you feel comfortable and help with any issue at hand - even sharing their home-cooked food with me (best food I had in Algiers!). So if you think about visiting Algiers, book this hotel! It has good facilities at a very convenient location, but most of all: the best staff you will find anywhere in the world. Highly recommended!!

L'hotel ha una lunga storia, si dice che sia il luogo in cui il re viveva prima.Ridecorato, la progettazione e la decorazione di ogni piano sono molto belli, l'ambiente è molto buono, il letto è molto grande, molto nuovo, il panorama della balconia è molto buono e il tono di stile.L'atteggiamento del servizio è particolarmente buono, e il servizio di mangiare. La colazione non è buona.Anche se il bagno è un po'aromata, dopo tutto, è un hotel storico, ma mi piace ancora qui. L'unica cosa che non è abbastanza perfetta è il ristorante cinese al primo piano, il cibo cinese è molto delizioso, la zuppa di Pechino è molto deliziosa, tuttavia, il nostro tè e la spazzatura non hanno pasta. Abbiamo chiesto al cameriere di darci un po'di spazzatura. Abbiamo preso una zuppa molto deliziosa due volte, non so cosa fare, In realtà, non e'diverso da quello che abbiamo mangiato prima.Il cameriere potrebbe non essere felice, se non ci dice di andare in cucina da soli, che ha ridotto molti punti per il ristorante.

Abbiamo soggiornato la prima e l'ultima notte del nostro tour in questo hotel. L'ingresso è molto rischioso, poiché è letteralmente a bordo strada ed in effetti scaricare le valigie diventa veramente un'impresa. La hall abbastanza ristretta e poco illuminata, il personale è efficiente nella consegna delle camere. La camere sono leggermente piccole, ma abbastanza funzionali, con un ampio letto in cui riposare egregiamente. La colazione è fornita ed abbondante, con una grande varietà di biscotti e brioches. Insomma è un buon hotel per approcciarsi all'Algeria.

We couldn’t make it but the hotel was kind for the reasons we needed to cancel

I’ve been in this hotel for the last 15 day of August, I could/should say, it I very convenient location a big plus is the service and quality of it, eating will never disappoint you a the restaurant; the staff including the Chef will spoil you, if not, they will make sure something can be arranged to make you happy, they will help and treat you like a family, at the restaurant Sofiane and his colleagues are amazing. While taking care of yourself and your room, Narimane, Marouane and Siham (I am 100%, I misspelled their names) are very lovely and 150% committed to be your comfortability. Ahh… the front desk staff are as good as mother could be, they make sure you are comfortable, safe, and good serviced. What can I tell you, I am 100% and 1000 time happy customer.

Bon emplacement de l'hôtel, personnel à l'écoute et toujours souriant. Très bon séjour !

Très bien placé petit déjeuner copieux personnel sympathique

Per il meglio l'hotel migliore che abbia mai fatto in Algeria, E lì con gli altri hotel che ho fatto in tutto il mondo. Il servizio è grande, la squadra è grande, eccetto una donna che lavora in una ricezione che è estremamente rude ma il resto era sorprendente. Il cibo è bello, il bellissimo spa privato.Ho solo buone cose da dire, e non dimentichero il grande team di custodia e sicurezza.