Grecotel Astir Palace

This hotel all things are good , eorkers good area is good and roons are very usefull , beach is so soo but enough , swimming pools are good

Welcome staff at reception was very nice and kind. Breakfast was good, fresh. Coffee machine was my favorite, it was the best coffee I had in a hotel. Our room was nice, it had two floors and 2 king beds, 2 couples can stay at this room easily. However; there are things that made us unhappy about our stay. Our room was very dirty, filthy actually. There were hair in bathtub, the toilet was dirty and balcony had hairballs on the floor. Apparently room service does not clean they only change the sheets. The lamp had a huge spider net and a spider on it, the spider net was so big that probably they didnt clean the lamp for the last few weeks. Our bedroom door’s lock was not working so we werent able to lock our door when we were sleeping. They gave us two room keycards, one was not working it was probably not that room’s key. Overall, they apparently never check the rooms properly before another guest arrives, but we paid 480€ for two nights and I believe we deserved a much better service! Also, our room was on the second floor and the elevator was broken so when we were leaving we had to carry our luggages from the stairs as two girls! I hate it if anyone enters my room when I’m away (housekeeping or anyone!) so I put a DND sign on it when leaving for the beach and when I came back I saw that they took away the sign and entered our room! They didnt clean anything they only change the places of our stuff! So overall, I’m not sure if I’d stay here again if they dont change the way they prepare the rooms.