Windsor Palace Luxury Heritage Hotel since 1906 by Paradise Inn Group

Great location and nice staff.breakfast was great and the rooftop view was incredible

welcome drink, welcome afternoon tea, historical building with seaview. amazing place

Workers is so friendly and nice person so if I will visit Egypt I would stay here

The location and service were perfect. The room was also nice, but our shower room was barely able to drain the water, meaning it flooded almost immediately. Besides that everything was great.

The room is dated and the breakfast is below par. The bathroom is clogged.

The hotel shows its age. Nice place but nothing special, a bit below the expectations.

Very good but have bus station under the hotel not good

Beautiful old hotel on the water. I had a great sea view. The breakfast is fine but the roof top location of the restaurant and bar is great! The rooms are maybe a bit smaller than other places, but plenty for two of us and it is quite old and historic so one must understand. It’s got old decor, style, and elevator, but the bathroom, TV, and other amenities are modern and working well. I found the bed, pillows and linens to be clean and comfortable. Location is convenient- near shops, street food, other hotels with their bars and restaurants. Right between the library and the fort. You can see both from the rooftop restaurant or room balcony. About a 20 minute to walk to the library, 30-45 to the fort.

The room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra. Breakfast was pleasant. Lovely view. Attentive waiting staff. Location excellent. The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up. This could be a great hotel, but is a now a reminder of indifference and apathy. The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person. The attached photograph shows the much nicer room and embellished description in the advert. Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.