Utente ospite
31 gennaio 2023
Booked and paid for a 2 night stay in Nov 2019 , then Covid struck and travel was impossible even more so to FN areas. At first was told we could rebook, so that was good, Now being told that rebooking was only valid until May 2020. So we lost our money . Epic fail in times of covid, you do the right thing and people take advantage. Note to owners recreational travel was forbidden in May 2020 So the saga continues. Checked my Travelzoo account and the vouch is marked "redeemed". So someone has my money. When this began Travel Zoo told told us that only the owner could make the changes, there was nothing Travelzoo would do due to Covid. According to the TravelZoo site This voucher (“Voucher”) is issued by the hotel or merchant named above (“Merchant”), who is solely responsible for honoring this Voucher in accordance with its terms. We have an emaii from you pushing the date off till May , but the entire province was closed to recreational travel in May.
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