Hotel in zona Lisboa Congress Center, Alcântara

Abbiamo soggiornato tre notti nell'hotel, comodo da raggiungere in auto e con parcheggio sottostante la struttura. Ambienti puliti, camera spaziosa e funzionale. Ottima e varia la colazione a buffet. Devo fare comunque un appunto: arrivati in camera il primo giorno abbiamo trovato la cassafortina non funzionante perché senza pile; chiamiamo la reception e viene da noi una ragazza che ci informa che, mancando l'addetto alla manutenzione, non erano in grado di fornirci pile nuove e di aspettare il suo ritorno la mattina successiva. Di conseguenza, siamo stati costretti a girare il primo giorno per Lisbona portandoci dietro chiavi, soldi, documenti ecc. perché in hotel non si sono trovate delle pile o non si è trovata una soluzione per gestire il disguido. Pazzesco per un hotel a 4 stelle.

Interior of this hotel was amazing including outside pool area! Staffs were helpful and the hotel was located close to the metro. Only things were that the mattress and pillows was too soft for me so i did woke up with back and neck pain. I wish they provided free water bottles in the fridge but otherwise, everything was incredible!

Nel complesso, tutto bene. Purtroppo non ci sono posti dove mangiare nelle vicinanze e l'hotel è lontano dalle attrazioni. Ma puoi raggiungere il supermercato LIDL e la stazione della metropolitana in pochi minuti a piedi. Ci vogliono più di 10 minuti per prendere un taxi per l'aeroporto.

The fixtures and fittings were quite dated for a global brand hotel. Location was kinda far from the city centre so you need to Uber/cab down. Walking would not be possible. 10 mins walk to the nearest metro. Staff were all friendly so that was a plus point. The team at the concierge was super duper friendly so we were happy :) thanks for a good stay!

I had a confirmed booking and about 10pm the booking was cancelled. I only got an email, tried to call and nobody answered. I wasn't given a reason for the cancellation and had to look for a hotel at midnight. Also, the booking was made via the hotel's website and not some third party website.

Incantevole e vicino all'aeroporto, check-in posticipato, il personale era delizioso, è venuta persino nella mia stanza per aiutarmi con la finestra, la maniglia era rotta quindi non si chiudeva correttamente. Il WC, il sedile era allentato... Bella camera, ma un po' di rumore dalla strada con la finestra aperta. La colazione era ottima e a € 9,50 molto ragionevole, buona selezione e persino una macchina per spremere l'arancia fresca. Se hai un volo la mattina presto, considera seriamente questo posto. Nessuno stress per il checkout alle 10:00?

We stayed for 3 nights in this hotel. It is well located in Sintra and presents very nicely (modern lobby decor, good views, large rooms), however we found the service at this hotel inadequate in the following respects: 1. Parking. We came to Sintra in a hire car. I chose this hotel because the booking.com website said that private parking was possible on site at a cost that we were willing to pay. I emailed the hotel before our arrival to arrange for parking but they never replied to my email. When we arrived there was no parking anywhere near the hotel so we parked a long distance away. When we reached the hotel I asked about on site parking and was told that none was available due to a private event being held at the hotel which was scheduled to finish by 8pm that evening. The woman at reception was very haughty and unhelpful, when I asked whether we could get a parking spot after 8pm she just dismissed my request. We ended up leaving our hire car parked a fair way away which was OK for us as we are used to hiking long distances uphill but if you have any mobility issues or are with young children this situation would be a nightmare. 2. On our third day our bath towels were not changed until I specifically asked at reception at about 5pm. Apparently they had had a problem in the laundry. When bath towels were finally delivered they were damp. 3. The toilet in our room took an unusually long time to refill after flushing. 4. The holders for the bath wash, shampoo and conditioner in the shower were very flimsy, one of them fell off as soon as I applied for some soap. If I were to revisit Sintra I would look for somewhere else to stay.

Abbiamo trascorso 3 giorni in questa tranquilla località a 50 km da Lisbona approfittando di una conveniente tariffa con colazione inclusa. Questo hotel è molto bello,ben curato in ogni particolare . Ha una struttura centrale con la reception ,le piscine,la sala colazione e tutti i servizi e una struttura separata con sole camere . Camere grandi e moderne con tutte le comodità e una bella vista sulla costa .Letti comodi,bagni ben accessoriati e buon servizio di housekeeping . Anche la colazione è stata molto soddisfacente con buona scelta di prodotti locali Da qui si può raggiungere Lisbona in circa 40 minuti e poi si rientra in un ambiente tranquillo e rilassante

We booked this hotel not knowing much about it from the U.S. we are staying 19 days and it is a wonderful hotel. The people are very nice and professional. The room is very basic like we were looking for and very clean. The breakfast has a great variety of breads and fruit with eggs and sausages. The coffee is very good with a wide variety. I would recommend this to anyone that doesn’t need a fancy place to stay with great service and clean rooms. Thank you Hotel Litau for a great stay.

Not a pretty looking hotel from the outside but very modern inside. Very professional staff and a high level of service. We had difficulty with the parking garage which was difficult to access and egress. Rooms were quite large, clean and comfortable with a small balcony and a small water view. We had lunch in their beautiful dining room which was a set menu of 20 euros, the food was excellent and very well presented, service was superb. Breakfast was superior with tons of variety. We were also given a free drink at the bar. Would definitely recommend this hotel.