Leggi le recensioni degli ospiti sugli hotel di Albufeira

Santa Eulalia Hotel & Spa
4/521 Recensioni
From the moment we arrived we were greeted at reception by a lady with bright red hair and her hand up saying “don’t bring that luggage to reception” and ordered to leave it at the door! No welcome smile or enquiry how our journey had been. Service was appalling from the start. When we arrived in the room I was horrified at the state of the decor. It was dated, needed painting and decorating and certainly needed new facilities. I thought I was back in the 80s. I was even more appalled when i saw the balcony. It was tiny. So tiny that the only way you could get 2 chairs out there and open the door was to stack the chairs. You couldn’t sit out there at all and enjoy the outside space. I immediately went back to reception to ask for a room with a bigger balcony, fully expecting to pay extra. The lady with the red hair said it was impossible as they are all the same size. Very unhelpful. Clearly someone who is not happy in her job. We spent the first night in the room and I didn’t sleep a wink. The bed had a huge dip in the middle so I spent the night in a roll. And by the side of the bed was a light that was impossible to turn off. I complained to the reception again. A lady called Sara helped me. At first she was lovely and offered me a new room, she gave me a new key to check the room first before we moved. I checked the bed was ok and it was. This kitchen area looked a little less dated so I felt it was a better option. We packed and unpacked and moved all our stuff down the immensely long corridor with no offer of help and unpacked in the new room only to discover the fridge was broken and the aircon didn’t work. The lamp was also covered in some kind of crusty dirt! I had to go back to reception again very very annoyed and upset. Sara and the other receptionists just rolled their eyes at me as if I am some kind of serial complainer!!!! I was the one feeling embarrassed in the end for pointing out their failings. The standard of accommodation is certainly NOT 4 star!! It’s 3 at the very best. The service at reception is a zero star from me! I was made to feel awkward and uncomfortable for something that really wasn’t my fault. I’ve worked hard to pay for my 4 star holiday and I wanted to switch off and relax knowing that my needs and comfort were being catered for. Instead the reception staff don’t care about their customers and almost resent them for being on holiday!!! PLEASE DONT EVEN BOTHER STAYING HERE. Do yourself a favour and go somewhere else.
Albufeira Sol Hotel & Spa
4.1/570 Recensioni
A prima vista, però, meglio di quanto mi aspettassi, con il corso del soggiorno troviamo punti negativi: il tempo di attesa in ricezione è pazzo, sembra un servizio pubblico portoghese. Non è ammissibile che con tanti ospiti ci sia solo una persona a prendersi cura ogni volta ... Il jacuzzi dell'hotel, che è incluso nel prezzo, ha acqua gelata e solo fumano 2 uscite d'aria. Quindi è quasi impossibile essere. Bella ma senza utilità ... Nel SPA che viene pagato, ci sono tb aspetti da migliorare per questo, perché quando viene pagato e all'interno di una 4 stelle, non può avere porte da trascinare per il pavimento, per esempio, come ha nel bagno delle donne. Tb ci sono porte di sicurezza che non aprino nelle barre ciò che è molto strano e più strano è ancora non ci sono attrezzature di sicurezza in cucina come un estintore o mantiene una volta che ha forno. Tuttavia, la rimodellazione è stata ben realizzata e spero che questi aspetti siano rapidamente migliorati perché volevo tornare all'hotel.
Muthu Oura Praia Hotel
3.8/572 Recensioni
Last week myself and my partner stayed at the hotel for 5 nights and we had a horrible time - it doesn’t even seem real what happened to us. One morning at 6am we asked an arrogant night manager for water and he told us that unless we had coins for the vending machine, we were not getting water. He shrugged his shoulders and told me we there was nowhere open. What kind so called 4 star hotel does not have water for guests. Anyway - it got way worse. The next night myself and my partner were woken at 2am by the doorbell ringing. I could then hear the same night manager shouting in our door accusing myself and my partner of throwing eggs off the balcony which was an absolutely ludicrous accusation and completely untrue. The same guy demanded I open the door, when I did there was 2 other guys standing there with him angrily looking at me not wearing hotel uniform trying to barge into the room. I genuinely thought I was going to get assaulted or we would get robbed. I do not know if this was retaliation from the hotel manager because I had said it was a disgrace the night before that the hotel did not have water for guests. Both myself and my partner were shook after this encounter. We could not get back to sleep that night and it ruined our holiday. I cannot believe a hotel staff member could do this at work. 3 guys standing there roaring at me accusing of doing something which was completely false and made up. The room was basic but we did not mind that. The main issue was the room was filthy. Dusty pillows and half cleaned on two occasions over the 5 days. We enjoyed the breakfast but found the food for lunch and dinner was terrible. Stale food sitting out for ages without being changed so we stopped eating at the hotel. We are still waiting on our 100 euro deposit back and would like this asap. On a plus side - the pool area is nice and the location is very good. Other than that there is nothing good to say. Never could we have imagined a hotel staff member being so horrible and intimidating to us. It completely ruined our holiday and how this kind of behaviour is found to be acceptable is beyond me. Even writing this now is baffling. Again we would like our deposit back asap at the very least after a horrible experience. Thanks, James H
Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve
4.2/558 Recensioni
I loved everything about this hotel. The grounds were immaculate. The staff was polite and went out of their way to ensure every detail was taken care of. I loved our ocean-view room and that beautiful boardwalk down to the beach. I can't wait to come back!
Hotel da Aldeia - Adults Only
3.1/568 Recensioni
Tutto molto bene, la cosa migliore è la posizione in cui si trova, si trova nel posto migliore di Albufeira in tutto il centro intorno a discoteche, bar, un lusso, la zona dopo colazione molto bene, torte al cioccolato, frutta, spremute , pancetta, il materasso super comodo ha l'aria condizionata la camera schermo piatto e balcone con vista su tutto il mello della festa con vetri insonorizzati un lusso tornerò 😃😃
W Algarve
4.5/576 Recensioni
Al termine di un tour in auto del Portogallo ci siamo concessi qualche giorno di relax in questo paradiso. L’hotel è nuovissimo e si trova in una zona ancora poco costruita. L’architettura il design e il decor di questo hotel sono in pieno stile W, ossia stupefacenti fantasmagorici visionari e in un ambiente lussuosissimo energico e situato in un bellissimo contesto naturale. Le camere sono a dir poco mozzafiato per la grandezza l’arredamento il comfort e le varie amenità presenti i ristoranti sono ottimi personale è gentile amichevole e scattante. Ci sono due spiagge raggiungibili a piedi o con pulmino molto belle anche se più adatte agli adulti dato che sono circondate da alti costoni di roccia molto belli e molto fotogenici. L’acqua ovviamente è fredda ma in questo contesto è un dettaglio che passa in secondo piano. Piscine belle e pulite con tantissimi lettini ottimo e amichevole servizio bar. È davvero un hotel fantastico con un giusto rapporto qualità prezzo. Non vedo l’ora di tornare….

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Informazioni di viaggio locali

Numero di hotel169
Numero di recensioni4,810
Prezzo più alto2.659 €
Prezzo più basso34 €
Prezzo medio (giorni feriali)226 €
Prezzo medio (fine settimana)228 €