Hotel Medieval

Does not deserve 5* Location is excellent, staff was very welcoming but .... bad ratio quality price : AC was noisy and unefficient, one window was broken and could not be closed properly, very small shower, only one toilet paper roll, not enouth plugs although the breakfast started officially at 0700, the buffet was not complete at that time which is not good as we had to leave rightaway

This is an old army barracks that has been renovated with much attention to detail and attempt to create the impression of an old medieval castle. Our room was huge. Breakfast was a lavish spread and enough for a castle full of people. Unfortunately there did not seem to be many guests around and we imagined the hotel would feel very different with more people in evidence. No internet.

Such a nice hotel! Located in the medieval fortress, very clean, very comfortable bed and pillows, quality furniture, we loved our stay there. Maybe breakfast can be improved a little, but overall we were impressed.

This hotel is in such a beautiful location and the building is gorgeous. The owners have let it run down. The room has a floor AC that doesn’t really work. Hot water during the day is questionable. I let it run almost 20 minutes to get barely warm water. The breakfast is a joke. We came down at 7:00 for breakfast. Cold eggs, no coffee or tea or even hot water. In fact the wait staff never showed up until 7:30 long after we left

The hotel has a wonderful setting, in the citadel, with picturesque buildings surrounding it and Roman ruins next door. The hotel itself feels a little like a palace or grand residence: you enter through an arch into a large tranquil courtyard, there’s a pretty fountain and it’s easy to sit here and relax. The hotel entrance and reception also feels very grand, walk a little further and there is a billiard room. The bedrooms were fine, but not great, especially in very hot weather - there was air conditioning (stand-alone a/c unit in the bedrooms) but it was really noisy and it didn’t seem to cool the room much at all. The rooms were a good size and the bathrooms were nice, but the corridors and furniture in the bedrooms were dark, heavy, without offering any sense of luxury or any personal touches. The food and drinks from the restaurant were good and service was good too. The breakfast was really average, quite disappointing really. There were some strange cold meat items (breaded chicken pieces and mushrooms stuffed with meat), there was some bread and cake - all very so-so.

Good: spacious rooms. Nice views. Friendly staff. Bad!! : No Aircon. STAY AWAY FROM THEIR FOOD! It's ridiculously lousy. The fish we ordered (dorada and salmon) were both dry when it finally arrived. The tomato-cucumber salad was not available since there apparently were no cucumber - so we asked to mix the tomato with some green salad instead. What we got was a bowl of half-old brownish iceberg salad with two (2) slices of tomato. Waiting time was long. Some plates were filthy, salt/pepper set was really greasy as well. Oh, forgot that my husband found a piece of plastic in his food. Breakfast was as bad! Juice of the processed sugary thin kind in two versions. Cold egg/sausage pans. 3 kinds of ham/salami. 1 kind of jam. Everything cold and looking as if from day before. Little selection. Dirty spots on the table cloth, an ant running over it. All of it in a not-airconditioned room without the option to go outside in the shade somewhere. This hotel seems to be dying which is a shame because the settings/surroundings are magnificent. Resumé: go there if you like historic buildings and views, like to sweat and don't care for food. NOT 5 ***** AT ALL!!