Fujairah Rotana Resort & Spa

I've stayed at this hotel with my family five times, and I'm always impressed by the amazing beach and friendly staff, especially in the restaurant. However, during my recent visit, I had a disappointing experience with the lifeguard. While I was swimming in front of the hotel area, he asked me to leave, claiming I wasn't allowed to swim there. I explained that it's my hotel room area, but he insisted. It wasn't until I showed him my room card that the issue was resolved. While the hotel staff is generally great, the lifeguard's approach came across as disrespectful, especially in front of other guests. Perhaps some additional training on guest interaction would be beneficial.

Advantages: - The main advantage is not so much the hotel itself, but its location - the ocean: clean, warm, calm Indian Ocean. You will not find such clean and warm water anywhere else in the Emirates. - The buffet is extensive, but monotonous. You won't go hungry, but you won't get any aesthetic pleasure either. - The staff's attitude. When checking in, they upgraded my room for free and allowed me to check in earlier than the check-in time. When checking out, they arranged for a late check-out at a fee. I was very pleased with Shemali, a Russian-speaking guy from Tajikistan, who was very polite and helpful at the reception. - The waiter Ganga is a very decent and good person, he made a free cocktail because he didn't warn us that cocktails are not included in the all-inclusive after 10 p.m. This is how you can tell if a bar is good or not. I highly recommend Sharkey's bar. - The room service is excellent, especially the work of Himali. It's always quick, clean, and tidy. We are very satisfied with the service. - Transportation to any location in the Emirates. Negative: - the food is monotonous and the same every day, it's a matter of getting used to it))) - all the sunbeds on the beach are occupied from the very morning. It feels like visitors get up at 7 a.m. and take all the sunbeds, because even at 9 a.m., there are no empty spots left... but there are also no people: everyone is at breakfast, in restaurants, or still asleep. This is the saddest part. - Otherwise, we didn't find any other drawbacks. Overall impression: A good family hotel with compact infrastructure and excellent service. The water on the coast is simply wonderful, even during strong waves the water remains clear. The main advantage of this resort is its direct access to the sea and a large swimming pool. In addition, there is an excellent organization of events, ranging from morning exercises to Halloween. In general, my family and I were quite satisfied, an all inclusive vacation at the end of October for two adults and two children cost a reasonable amount of money. I can definitely recommend the Rotana Hotel for a visit.

I thank them for their warm welcome and hospitality. It was one of the most wonderful two nights I've ever had. I booked a small, standard room, but Brother Saeed had a different idea. He upgraded my reservation to a room with a sea view for the same price, which made me very happy. I also thank Brother Ahmed, who served me tirelessly on several occasions, even calling to let me know if I needed anything. He also presented me with a basket of vegetables and Arabic sweets as a token of his appreciation and respect. I also thank all the staff who served the guests, especially Maryam Al-Hantoubi.