Hotel in zona Jebel Hafeet, Al Ain

Ottimo alloggio proprio al di sopra di un must see attraction, Jabel Hafeet Hill, nei pressi di Al Ain. Molto amichevole, gentile e accogliente personale. Camere confortevoli. Piscina all'aperto riscaldata.

One of my favorite place for me and my family we had good time specially my kids Great experience Wonderful place Good food Stunning view Professional team specially Mr. Ibrahim He was so helpful This was my 5th time there and for sure coming back😎

Passaggio al centro commerciale. dato un buono alimentare.pulito e nuovo. richiesta per servizi aggiuntivi è stata concessa

The location of the hotel was excellent, as it was close the all attractions. We had amazing time at the zoo which was totally worthy of every penny. Facilities were good and they have good choices for swimming pool. Paco bar has good promotion and the food was good. The room was the biggest issue for me. It was too small,especially the toilet. The room had a queen bed, but there wasn't much space to move around. The bathroom was cramped, and the toilet was uncomfortably close to the wall. Overall, the room was not comfortable, and it was kind of disappointed compared with the other radisson blu I had stayed in. Overall it was okay.

Questo hotel è arrivato con la raccomandazione del nostro dipartimento delle risorse umane locale. Essendo un viaggiatore d'affari esperto, ho standard elevati e riesco a vedere oltre i fattori wow iniziali. All'epoca erano in corso lavori di ristrutturazione esterni, ma l'hotel non può essere criticato per questo. Buona vista sulle montagne e sulla piscina dalla camera al 4 ° piano. Molte famiglie in piscina, ma un'attenta osservazione e la scelta di momenti più tranquilli è stato facile da fare. Ora so che per gli ospiti che scelgono suite o ville c'è una piscina separata e più tranquilla. Trader Vics è una caratteristica, così come il bar al piano di sotto. Le bevande hanno un buon rapporto qualità-prezzo. Il cibo è un po' caro. La caratteristica fondamentale per me era il servizio da parte del personale. Eccellente. Farà sempre il possibile.

Un buon hotel in una posizione conveniente in città. In effetti, ci sono già bisogno di pranzo USB. Un po 'di confusione con colazione a Ramadan. La ricezione dice che il colazione incluso nella prenotazione è disponibile solo quando prenotato nella stanza, e al mattino quando ordinato per telefono, si è detto che il colazione è disponibile nel ristorante. Il colazione è buono, senza eccezione, per qualsiasi gusto. Non posso dire niente sulla piscina, non l'ho usata.Ottimo servizio concierge di lavoro. Amichevole, personale amichevole. Una comoda bagno, un bel letto. Ci sono un po' di tè e un set di tè/caffe'. Un bicchiere d'acqua come complimento.

If I can summarize the experience in this hotel, it's one of the worst hotel I have ever been my whole life. They say it is a four stars hotel, but I assure you it wouldn't even reach the standard of a normal hostel as they are not following the international rules of hospitality, and this comes from a frequent traveler and someone working in hospitality field. Now, to explain my experience it's the first time to face such an issue where the hotel is kicking out their customers. After booking, paying and confirming the reservation for 2 nights 3 days, next day we head to the hotel and we reach 9 pm. As soon as we arrived, the guys gave us the news, yes you have booking but you will stay only 1 night and the next days 12 pm you have to leave as the hotel is booked by the government. When we asked why you didn't inform us earlier, they say we got the news 3 hours ago. Yes they had time to inform us anyways.. then we asked that we need to solve this issue and as they are responsible of this incident, they say we can't do anything for you, check in and leave tomorrow 12 pm. OK what about our money? We shall get it in 4 days to 2 weeks as it's through booking.com Away of that, the way of hospitality we have received of lack on communication and handling a furious customer who is coming late night on such Hazzard news. While we were leaving, and after filing a complain to the tourism authority about this hotel that we shall never visit again, they say ” the hotel is being taken for quarantine”.. sorry but why you never even informed us this from the beginning. Why everything has to be late and you have to leave your customer in the street with an unplanned accommodation Such an awful hotel that even iy foenst the one start rating I gave, as if it was me, I would give them maximum QUARTER star. Note: Night shift supervisor with the name Abdul Muthaleb, is a real example of lack in communication and solving problems. Talking to the guest in a manner as if he owns the world saying NO SOLUTION. Complaint has been filed to the tourism authority hoping we get our rights as a customer being humiliated as such.

So nice and amazing staff i have a good experience so i will visiting again soon thanks

I loved the interior design of the room and very spacious. The design is better than the other hotel I went before. Everything you need its already in the room, It nice seeing quality hotel in Al Ain. I didnt expect that the price I paid was beyond my expectations. Stayed in Aloft Hotel for 3 day with no problem encountered. Thank you so much Aloft Hotel Al Ain. 😊🥰🙏