Woxxie Hotel

Everything is just wrong in this place . From room cleanliness to public areas , public toilets next to bar , restaurants and pool . Sun loungers and restaurant chairs on the balcony covered in bird poo . Don’t expect your room being cleaned on regular basis unless you leave some money and even so they don’t clean your bathroom. Rooms hallway covered in cats poo. Tables cloths in restaurant all dirty in food stain’s, cutlery dirty and unpolished. Food limited , everyday basically the same and tasteless. Entrance to spa and pool toilets flooding in water and the smell is unbearable. Gym basically doesn’t exist full of dirt and broken equipment. Restaurant and bar manager Mustafa rude, unpleasant with horrible attitude doesn’t even answer for greetings or simple good morning . Half an hour after food service starts he is seating wit entertainment team eating while other guests are looking for table to seat down . No food labels you don’t know what you are eating is like a lucky deep not to mention about any food allergies alert’s. Stay away from this please and don’t believe in those 5* reatings. From Monday to Sunday constantly building work noise going on . Unbelievable.

Reception Staff and Reception: Right from the start of our stay, the staff were unfriendly most of the time and we couln't even distinguish them from the guests as they had no uniforms or name badges. At first, we thought the bellboy was a stranger trying to steal our bags as he had no uniform and was wearing jeans and a stained t-shirt. The reception looked very antiquated and dirty, which set the scene for our stay. The receptionists are rude and discourteous and don't want to deal with any queries or complaints guests may have. When you ask something of them, they dismiss it and don't deal with it. They didn't provide us with towels during the dead of summer when it was very hot and people were swimming and showering daily. There were four of us in our room and they only gave us towels after asking for them 3 or 4 times. The receptionist said that we were asking too many times, but having towels is a basic necessity, especially in the weather we stayed in. Bar Staff: The bartenders were unpleasant and tried to discourage you from having alcohol. The bars themselves had very limited options given it was all inclusive and they were all clearly in need of a makeover; you could see loose wood falling apart, exposed barraels, and they were generally very unhygienic and dirty. They also serve drinks in tiny paper cups that hold barely any drink, unless you specify to them that you want a bigger cup. They advertise having 5 bars, but in reality there are only 3 as the pool bar doubles up as the restaurant bar and the beach bar is barely even a bar as they only serve wine, beer, and Pepsi and the bar is delapidated. The bars often run out of basic drinks such as Pepsi and vodka with no alternatives. There are also no cocktails, as was advertised. Breakfast and Restaurant Staff: The restaurant is very grubby and dirty and has tablecloths that haven't been changed for sometimes more than a day and if you move the trolleys storing food, you will see food that has been left on the floor for days and hasn't been cleaned. They deliberately set up tables for 4 people with cutlery for only 2 people, and sometimes they don't even set it up at all and expect you to set the table yourself. During breakfast, staff members can be seen eating what little food there is in front of guests on the same tables as guests and at the same time as guests. Breakfast is extremely limited and the only food there is is watery scrambled eggs; sliced tomato with melted cheese on top (which is normally cold); chips that are only hot if you're there immediately as breakfast starts; a poor selection of plasticy cheeses and hams; stale bread from the dinner before; hard boiled eggs which have green inners (meaning they are massively overcooked) and a limited selection of cereal. They don't even serve yoghurt, fruit salads, or basic pastries such as Danishes and croissants. There is coffee offered at breakfast, but the coffee machines never work as they haven't been cleaned in month

Worst place ever.by far.no idea where any stars or good reviews come from. Very limited choice of food and runs out very quickly. If you not there at the beginning of serving you go hungry or eat leftovers. Also not enough plates and cutlery. Ice cream for kids only served at 5pm.not enough for everyone. Every day running out of everything-food drinks ice cubes. Our room has not been cleaned once within a week. Broken sunlounges covered with filthy cushions. Water slides only open for few hours a day. Dirty beach.power cut every night for around 2 hrs.so no air con light or water. This place should not be offered by any travel agent. Stayed in 4 star hotel 10 min away from woxxie 3 years ago. It was absolutely outstanding.not giving name of hotel as don't want to advertise. Only saying ive seen other hotels in same area.don' waste your time and money going to woxxie

So discusting hotel very dirty rooms are so dirty bad customer service, I came with my sister with 4 children food very bad they say drink at pool but all lie drink you can’t drink it, I tell everyone never book this hotel you will regret all the time, my room was very dirty and smell every day people argue and fight at reception about room service food dirty can’t eat my hoilday was hell

We were so looking forward to a long awaited holiday we worked hard and saved for , where do I start our room was four floors up no lift , I have mobility problems, it was dirty dull curtains having off , aircon not working broken fridge , leaking bathroom ceiling with mould , dirty begging and mattress , our daughter was next door with three young children and her room was worse with a smelly bathroom. We reported this straight away on the Monday we arrived and was told we would be moved to a superior room on the Thursday, three days later . On the Tuesday my daughter went down with severe sickness and Diarrhoea, the next day I did to and one by one all eight of my family got severely ill , including our grandchildren 12, 6, 5, and two and four adults. The hotel was dirty food laying around for days toilets filthy no toilet roll no soap and used Sanitary products on the floor , this was the toilet right next to the restaurant! The food was terrible not labelled and after the first two days off all becoming so ill we couldn’t and didn’t want to eat here . We got moved while we was ill and the superior room was equally as dirty , dusty dirty bedding and mattress stained , broken fridge , the floor was all broken with gaps . We spent most of our holiday in our rooms or the bathroom, we was still ill when we traveled home but just wanted to get home . The swimming pool had quite a few broken sun loungers , plates of food everywhere, very slippery not that we got to use it much . We came home ill dehydrated exhausted and stressed and very disappointed, this hotel is nothing like the pictures and not worthy of four stars ! I don’t want other family’s to go there what we have and there were a few family’s who experienced the same . This is an honest review and I have pictures to go with it . There is more but feel I’ve wrote a book already.

We were aprehensive after reading so many bad reviews for this hotel but were relieved to find that things were not as bad as we feared. The room was basic but clean and had everything that we needed. Air con was brilliant, bathroom spacious and adequately equipped, even had shower gels and shampoos. Balcony had a fantastic sea view! Room cleaned practically every day and towels and water replaced. For people moaning about not having clean towels, toilet rolls, etc, we found that if we needed anything, we asked reception and it was with us within 5 minutes! Food was, in our opinion, plentiful, tasty and there was a good choice of dishes and desserts. Drinks were limited in choice but bar service was excellent and there was no limit to how much you could have. Pool was lovely and the slides good fun! One criticism would be that the surface around the pool is very slippy when it is wet. No real adult entertainment in the evenings and the children's entertainment every night was very repetitive. Beach was a short walk away, not the most stunning but great if you wanted to spend some time there, no problem getting a sunbed and with a beach bar to keep you supplied for the day. If people are expecting a 4* hotel that mirrors UK standards then you will be disappointed but shouldn't really expect it with the price you pay for the holiday. All staff we found to be very helpful and attentive and we had no problems with language or them understanding what we needed. Near enough to places like Bodrum, Bitez and Turgutreis to visit, which were all worth going to see. Probably not somewhere to go if you want a quiet/child free holiday but the fact that alot of Turkish people were on holiday there suggests that it is a popular choice for a reasonably priced, good value holiday.