Negatives- place is very much style over substance. The well dressed and informative looking emails have links that dont go anywhere, the email address doesnt work and they bounce back, the map sends you to new york and when you call the number it appears to be another hotel but one reception manages 4 buildings, No security or support to the building we stayed in, but its iceland, key codes on the outside door and bedroom door. Bathroom very clean but the clear box of the bathroom illuminates the whole room not ideal when there are two of you and one needs the toilet in the night, the fan/ ventilation wasnt very effective. The very stylish mirror and sink are in the room not the bathroom and the light for this has a very large green blowing button, which you cant turn off, and lights most of the room. The pull down blinds arent wide enough for the window, dont fall over the edges of the window so the street light outside our room came though both sides, hard to sleep due to the various lights in the room, im glad we werent here in summer. TV initially didnt work, had to reset and log into the wifi, seems noone checks or clears the internet, opened onto a less than desirable pages from whoever was prev in the room, Staff were helpful over fixing the TV and the internet. However some staff unhelpful (and a bit rude) over the phone and also with checking in, given the wrong key code and felt we were bothering staff with questions. Nice selection of tea , coffee and snacks, however not refilled once in the 4 days we stayed, not even the tea, coffee or milk. Info book in the room, very confusing and difficult to read and follow. Partly its in English with bits of icelandic and historical and random papercuttings, very stylish but also not useful. Breakfast, insanely busy, 3 of the 4 days hard to get a seat or table , felt overcrowded and waiting on food and the buffet to be refilled. The room was far to small for the number of people they were catering for. Positives ⁃ Free onsite parking. Very clean and cool/ well presented. Breakfast was delicious.
Molto buono
87 Recensioni