Szym11
18 luglio 2024
This was the first time that my wife and I have been to Turkey, so we didn’t know what to expect. Delphin Palace blew us away! What an amazing holiday and experience. The service at the hotel was unreal. All the staff were extremely friendly, helpful and went the extra mile. There was a skate team skating around the pools taking drink orders and they literally came round every 5/10 mins. If they saw you didn’t have a drink or your drink was empty they would offer you another and bring it over swiftly. The staff in the a la carte restaurants were incredibly friendly and the food was amazing! The choice and quality of the food in the buffet restaurant was also phenomenal. There are also lots of different food and drink “shacks” around the hotel, which are open during different times of the day. The choice of food and drink really was amazing. The hotel was very clean and safe. The pools were huge and not too crowded. The beach was also very clean and was nice and sandy. There were also fridges and drink stations all around the hotel, by the pools and on the beach, so if you wanted to grab a water, soft drink or beer they were there and constantly restocked. The entertainment was so good. We watched Swan Lake, Traditional Turkish dancing and a circus act and they were all very good. There was also a gala night on our last night, which had lots of different types of acts performing and live music. I’d suggest getting to gala night early, otherwise you won’t get a seat. Customer relations checked in on us most days and were most helpful. There was a guy from Istanbul that had only been there for a month that I spoke to quite frequently and he was so nice and helpful. Apologies for forgetting your name! We are cat people and have seen mixed reviews about cats at the hotel. We loved seeing the cats and kittens. They were so well looked after by all the staff and we had lots of cuddles with them. Especially one of the savannah kittens. The only thing to be aware - which isn’t actually that big of a deal - is that most of the staff spoke Turkish, German or Russian but not the best English. There were a handful of people that spoke fluent, clear English though, so we just spoke to them more if we got the chance. Thank you everyone at the Delphin for making our holiday one to remember!
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