This has been our first visit to Turkey and the Royal Holiday Palace has provided us with one of the best experiences in a new country. We came as a family of 7 with one baby. The staff have been very helpful, kind, and even taken the time to support us with a Nut allergy. I would like to specially mention, Hasan Gűnay, Firat Seuen and Aden Topaz have taken the time to get to know us as a family and have especially made us feel welcome. These guys work so hard and it is clear to see, always checking us if we are okay, quite literally going above and beyond for us. We knew they were good characters when the baby also liked their company and interacted with them. The hotel has been wonderful to stay in, comfortable and plenty to do. The pools are always clean as well as poolside. Dinner has plenty of variety also. Outside there are snack bars where you can could get kebabs and ice cream. We came out of season so some aspects where still closed but there was still plentiful even in April. We was very lucky with weather and had plenty of sunshine. There is lots to do for all the family, plenty of water slides varying in their suitability. Also refreshing to be able to pop to the beach, and it’s part of the hotel, so poolside service is there too. All staff have been wonderful, making time for us, having a chat and even entertaining our baby. We truly have had a pleasant experience here. Our baby has loved the baby discos before the evening entertainment , and having a paddle in the pools. We have had the gym, and found that a lovely clean space to workout most mornings. While not affiliated with the hotel itself the people coming in to sell excursions have been helpful and reassuring so we have had a few lovely experiences out and about including a city tour, and a Jeep safari. We also had a wonderful photographer who captured our lovely family moments.
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