El Mouradi Club Kantaoui

Where do I start... this review is for people searching for a hotel, not for the owner, who just replies but does nothing to improve on... 1st we arrived at our hotel El Mouradi club selima only to be diverted to club next door same owner, due to closing for winter. upon arrival sent straight to dinning area for leftover scraps.... found room smelt of paraffin oil, greasy floor with rubbish and cigarette butt's on the floor, and a bathroom held together with sealant and glass and mirrors cleaned with a greasy cloth, smears everywhere. Got a 2nd room, which was no better. So we were offered a 3rd which had been cleaned but cost us €20 bribe. At least it smelt of bleach. The bathroom is still held together with sealant. Room 689, No air-conditioning just a fan.....towels disappeared in the morning and not returned until late. So, when returning from the beach at midday to shower before eating, had nothing to dry off with. After asking at reception and being ignored several times by extremely rude staff. We got towels at 3pm. Woke up to no electricity in room 689, so back to reception eventually told its our hairdryer that we did not bring on holiday, tripping it out, next day no electricity again back to reception and told its my fault as I used the light switch, OK fix the switch. Eventually, the cleaning lady switched the breaker. Next day, there was no electricity yet again, so I found the electricity cupboard undone. I found the breaker cabinet and did it myself. Food hall...... well, it's worse than a black Friday sale. I couldn't believe it people piling food on as many plates that they could get( then leaving most of it, which i can understand). If you like greasy food, this is for you. I'm just glad that the Hard Rock Cafe is up the road. Best food and cooked to perfection. Unlike the hotel offerings. As with most other reviews waiting staff only look after those that tip, unlucky because I only tip at the end of the week, so I saved some money. Bar staff outside and at the beach were brilliant, laughing and joking, understandable, given the lack of drinks they have to work with..... Beach was nice..... Couldn't wait to go home...

Club Kantaoui May 2025 This is an honest and truthful review about Club Kantaoui, Port El Kantaoui, Tunisia I come to this hotel every year and maybe twice a year and yes it could do with some upgrading with the bathrooms and amenities but for value for money you cannot beat it. When arriving the reception staff are helpful with the check in and will answer any questions you may have. The porters will take your luggage to your room so you know where you are going to be. Most rooms that I know have mini fridges and TVs with some English channels. Some rooms also have three beds in them so are ideal for families. The rooms are cleaned daily and towels are also changed if used put them into the bath and they will be changed. The maids will also leave a bottle of water in the room for you so you don't have to pay for it. There are also small bottles of shampoo and shower gel for your usage if you need to use them and if used just ask the maid for some more and they will refill them for you. There is a kids club for the little ones and through the summer you will have outdoor entertainment most nights. The animation team do try their best but sometimes not a lot of takers when the hotel is quiet. There is an indoor gym which is fully equipped but this does have a local charge payable at reception. The massage facilities are good where you can get a body scrub and massage for around £30. There are different massages available to suit everyone with their own prices. The indoor pool is ideal for an early morning swim and is open from 8am until 6pm daily. The quiet times tend to be around 8 until 9.30 and 1.00pm when everyone is in at lunch. The two pool guards will supply you with sunloungers and the mattresses are 2 dinar daily, the pool towels have a deposit of 20 dinars and is refundable upon return of the towels. The outdoor bar is open from 8am and the waiters will bring you what you ask them for. On site there is also a manicurist/pedicurist and is a lot cheaper than at home. In the summer months there is a beach restaurant and beach bar available so you don't have to come back to the main restaurant at lunch. The food in the restaurant has improved greatly over the years and you do get a good selection of different foods apart from breakfast which is pretty standard across most hotels in Tunisia. The staff in there if asked will do anything for you so if something isn't there and you want something just ask and if they can they will get it for you. Sometimes the food isn't quite hot enough for me but there is a microwave that you can use to make sure it is hot enough. The guys on the bars will serve you with what you want if they have it. What I will say is get to know the staff and they will make your holiday, respect the restrictions that they may have and just be respectful towards them all and you will get the service that you would like. Tipping isn't required but I'm sure all staff would be most grateful for whatever they r

Horrendous hotel from start to finish ,absolutely filthy ,completely run down .and segregated, yes you heard me right, big side of restaurant for tunisian and Arabic people and smaller side for European guests, ,food Horrendous, all fat and last night there my beef was green , would not rate even as one star .be warned do not go there.customer service shocking .was summoned down to receptionon day 5 to be told u should be left room ,4 times door was knocked on after that ,for same issue ,no apologies no nothing need to seriously rethink safety and cleanliness and horrendous food hygiene,

Hello everyone. Unfortunately my holiday is ruined. We would give this place one star. The service is terrible, the staff does not know English, they do not know how to behave with people, the room is dirty, the food is disgusting, there are a lot of Arabs. There are two huge queues for food in the dining rooms. in the dining room where Arabs eat there is a larger selection of food. The smell is terrible, water flows in the toilet all day long. The bar is just terrible at three o’clock in the afternoon they have no beer, and the cocktails are whiskey-cola or vodka-sprite. We have never seen a dirtier place in our lives .

I have had the worst experience ever at this hotel! No cleaning service until I begged them make my room and when they make it it’s a disaster! My husband is a diabetic we asked for a mini fridge for the insuline they didn’t afford it even when we kept asking for 4 days! We asked for a headmanager no one came but when my husband took one cake in case of a hypoglycemia oh yes the head manager showed up to make fun of us and return the cake! Here we complained about the fridge hhhh nothing happened !! This hotel is not a 4stars one at all you are the most horrible one