Utente ospite
20 dicembre 2022
Our stay had been pleasant from the time we checked in until we checked out. Although service was not perfect, the workers did everything they could to accommodate us (particularly the young girl with short black hair and piercing). HOWEVER, we regret to say that we were left with a very sour taste prior to our departure. Whilst checking out, the old man who always did the night shift told us we had a remaining of 700-800 turkish lira that was due for payment. We were shocked. He stated this was due to the eating the contents stocked in the fridge in our room . Unfortunately, it was disappointing to realise that rumours on people being scammed due to coming from abroad was very true. Because he had initially greeted us for our check-in, he should have made it an obligation to inform us of this policy, however he failed to inform us that the drinks and snacks were to be charged if eaten or renewed. Naturally, we were deceived to think it was part of the price we had prepaid for, which is why we were asking for the fridge to be restocked. We were left VERY disappointed and couldn't believe we considered leaving tips prior to this immoral and unethical action. We had even considered to stay here on our next visit, however will NEVER stay again!
Traduci