Ramada Resort by Wyndham Akbuk

On first impressions we were surprisingly happy however after a few days it was clear that the hotel isn't equipped to accommodate the number of guests. The staff speak very little English. The guest information is limited on arrival not one member of staff provided any information about the facilities dining times entertainment etc. The room appeared nice however the air conditioning unit leaked the entire time despite a number of complaints to reception staff and attempts by a technician to repair it. The food is far from the standard I would expect for a 5 star hotel and my partner became unwell with sickness and diarrhoea. The menus are repetitive daily in the snack bars both at the main pool and the watermark and all inclusive drinks are beyond limited to local drinks no choice at all and the cocktails are prepared in huge dispensers and sit there all day. The entertainment is poor and the animation team pester you to buy bingo tickets, hardly 5 star entertainment. We spent the 2nd week outside of the complex most days because of the atmosphere and dining at the hotel being quite hostile. Multi cultural has never been an issue for us as a family previously but the guests here are rude consistently, maybe due to the numbers accommodated but there was no manners, they didn't know the meaning of queuing and waiting your turn, pushing in the restaurant and on the shuttle bus so much so that this tested our patience and we had to say something. Akbuk is traditionally a Turkish fishing town relatively unspoilt and reminded me of my first holiday to Turkey over 25 years ago. I would avoid booking the ramada however, everyone we spoke to during our holiday were incredibly disappointed

Horrible. staffs are not friendly.very rude attitude 😒.the hotel not eligible for 3 star.iam not recommende any one this hotel.please change your hotel name.we went other ramada in Turkey the experience was excellent only this ramda akubuk is very bad