Château de Fère Hôtel & Spa

This is supposed to be a five star hotel. Upon arrival with 36 McLaren super cars which was pre booked and having been told the whole chateau had been exclusively booked out to us, we were greeted with most unhelpful and miserable staff I have ever encountered. The service was appalling along with the food and also they did not have anywhere near enough drink to serve us all. This was the last stay on our magnificent driving holiday and was supposed to be the best hotel to end the tour on. Not so! We stayed in 5 other hotels during our 8 day holiday and this was by far the worst. Will not stay there again nor will I recommend it.

Hotel is overdue for renovations, rooms and facilities not up to standard anymore. First room was smelly and with plenty of insects in the room (dead & alive). The staff was friendly and put me in another room, that was better, but still not up to standard in a 5star hotel.

I booked this for my husband’s birthday after we’d spent a few days in the. Champagne region. We were upgraded to a premium room overlooking the pool which was prefect. The room was bright and airy with separate bathroom and loo, with a jacuzzi bath, shower and double sinks. The staff were so helpful and friendly, always willing to help, speak English or endure my broken French with an encouraging smile. We had dinner on the second night, the dining room was busy but the service was impeccable, the staff were so attentive you could hardly tell they were busy. The meal was delicious, we had the steak for two with every vegetable imaginable, all cooked perfectly. Great wine and a new cocktail to add to my list of favourites. We used the pool, which could have been a little warmer so I swam faster, were given complimentary use of the spa and even squeezed in a game of tennis on the courts. The setting was beautiful, to see the old chateau ruins at sunset was stunning. Perfect ending to a perfect holiday. Would love to go back.

We had an overnight stay here on the way to Switzerland. It is a stunning chateau against the backdrop of the castle ruins. The rooms were well equipped and the Chateau was beautifully authentic - we ate in the restaurant and could not fault the food, wine and of course the Bubbles 🥂 We would definitely stay again

So disappointed. We have been here many times over the past 10/15 years and always found everything to be perfect, from the rooms, to the food, to the service Sadly, not the same this time. Our room had a fan with no instructions so we were unable to operate it. We have a tap that doesn’t work and a basin with no way to let it drain. During dinner outside there were no lights so everyone had to eat in the dark and no explanation or apology from the staff. I don’t criticise the staff…they were all working hard and very pleasant but all in the dark. So SO disappointing. We are here for 1 more night….will things improve??? I hope so, but fear not.

My wife and I have been fortunate enough to have stayed at several Small Luxury Hotels (SLH) of the World in recent years. Upon arrival at Chateau De Fere, we realized that by comparison, it had not yet reached its 5 star status. However, it seems they are working on it, and once it is completely renovated, it will definitely merit a 5 star. The property is absolutely gorgeous, with its surrounding rolling hills and vineyards. It even has the ruins of an old castle, which you can visit. As far as location, you are less than 50 minutes from the major cities and towns in the area and just an hour away from the CDG Airport in Paris. As for the Chateau itself, you will be taken back to that time period as the decor provokes an old world feeling. If you like that old castle charm and look, then you will feel right at home. The staff was very friendly, kind, and always eager to help with restaurants, nearby places to visit, and Champagne tour reservations. When we arrived, we were upgraded to a higher category room. This room, which was on the 3rd floor was clean and appeared to have been recently updated with regards to wallpapers and curtains. However, the rugs in the rooms, stairwell, and common areas seem to be pending an update. Once that part of the refurbishing is done, it will definitely enhance the overall look and atmosphere of the rooms and hotel in general. The bathroom in our room was very clean and spacious, yet the fixtures were also dated, thus in need of changing to complete the room renovations. It’s important to note that the rooms, at least those in the castle, do not have air conditioning. For us, that was not an issue since we were there in early spring when the temperatures were quite cold, so it was comfortable indoors without AC. Not sure how that would play out during the summer months. On the main floor they have a bar, two large sitting areas and a very formal dinning room serving as a restaurant for both breakfast and dinner. The dinning as well as other common sitting areas are all furnished with antiques, and have bold dark colors and wood tones giving it a very sophisticated, old world ambiance. As for the food, we did not have an opportunity to eat there as we were leaving early in the mornings and coming back late in the evenings. We will definitely return to Château Fere in the future as it has the potential to be quite a jewel.