I would like to share my experience with the manager, Lisa at the Airdrie Comfort Inn and Suites. Her customer service went above and beyond any service we have encountered. When we arrived at the hotel we were told that there were no rooms, it was full. I was on the phone to ******* and Lisa approached me telling me she would get us a room. She was at home on her day off and was working on the hotel computer and saw what was going on. She came to work on a Saturday night and found us a room that had a few maintenance issues, nothing that affected our stay whatsoever!! It’s not very often that someone cares so much about their job and other people. Her exceptional customer service should not go unnoticed!! We were so grateful for what she did for us.
Traduci