Agios Prokopios Hotel

Warm service, super clean accommodations, and excellent location.

Fabulous hotel in a quiet location in Agios Prokopios. The rooms are spacious and well equipped with fridge, kettle, cups etc. The bed was very comfortable and the air conditioning worked perfectly. We had a small balcony overlooking the pool area perfect for sitting out in the evening. The staff were all friendly and welcoming. Agios Prokopios is a busy resort with a great selection of restaurants, bars and shops. The beach is long and sandy. In September you can rent sunbeds and umbrella on the beach for 15 euros. We chose not to have breakfast only because we don’t eat till lunchtime but we had a look and there seemed plenty of choice. Highly recommend this hotel if you’re staying in Naxos

We booked this hotel based on the overwhelmingly positive reviews, but I can only assume those were written by extremely undemanding budget travelers or those with incredibly low standards. Our experience was genuinely awful — so bad, in fact, that we left early and paid out of pocket for a far superior hotel down the road (Lagos Mare – HIGHLY RECOMMENDED). Here’s what we endured: Overwhelming Sewage Stench: Our room reeked of raw sewage coming from the bathroom drains. It was so nauseating I refused to shower after a long, hot day of travel — I felt I’d be dirtier coming out than going in. Appalling Customer Service: Breakfast service was shockingly rude and transactional. We had only prepaid for two breakfasts, and when we asked if our daughters could simply look at what was on offer before committing, we were flatly refused. The staff seemed more focused on counting heads than offering hospitality. Beach Towel Policy Straight Out of a Bad Hostel: We were told you only get one beach towel per stay — no exceptions. Even when towels were soaked or sandy, replacements were flatly denied. Invasive Presence: Family members of the owners seemed to be constantly lingering, watching guests in a way that felt intrusive and unsettling. Truly Awful Breakfast: Cold, rubbery eggs, subpar options, and poor presentation. Definitely not worth the additional charge. Run-Down and Deceptively Clean: While the property is relatively tidy and has some visual charm, it’s tired and in need of maintenance. What made it truly unbearable: The owner’s husband is one of the rudest and most gaslighting individuals I’ve ever encountered in hospitality. After explaining the sewage issue and our desire to check out early, we were offered another room — but by then the damage to our vacation was done. My husband politely asked for a partial refund, and that’s when things turned nasty. The owner's husband became aggressive, denied the obvious smell (even though staff had acknowledged it), and accused our luggage of being the source. Yes, really. I was cornered alone by this man, who essentially accused me of lying and imagining the issue. His refusal to acknowledge reality — even after it had been corroborated by others — was disturbing and deeply unprofessional. This was gaslighting, pure and simple. No apology. No accountability. Just abuse, denial, and blame-shifting. The only positives: the property has a certain faux-village charm, the location is close to the beach, and one female assistant was very helpful — but these do not come close to justifying the disrespect, dysfunction, and sewage stench we endured. Verdict: RUN. This was hands down the worst hotel experience of our lives. If you value cleanliness, honesty, dignity, or simply being treated like a human being — do not stay here.