Aquila Elounda Village Resort, Suites & Spa

Absolutely 5 star holiday! Location - Elounda Village is one of the most picturesque places I have ever stayed. My friend quite rightly pointed out that every view looks like a postcode. 10 Mins to Elounda town, plenty of bars and restaurants and a cute little beach. We took a locally ran boat trip from here that was amazing - highly recommend, search boat trip Elounda . Gr for the website. Rooms - we had a twin balcony with sea view. Our room was a little dated aesthetically but very comfortable. I think there are more modern rooms but we were happy. We were in 721 right by the beach bar, Mirabella restaurant and very close to the main pool. We were all inclusive so our mini bar was replenished daily. All inclusive - there are items that are not included in the all inclusive package, which at first did irritate me and I thought it felt a bit like a scam. On reflection it is very clearly labelled what is and isn't included and there is plenty of choice if you don't want to pay any more - you are not in anyway encouraged to order these items. Additionally, the staff always point out if you have ordered something that isn't included, which shows that it really isn't a scam! Food and drink - the food is amazing here! We ate dinner and lunch in the a la carte restaurants and had breakfast twice in the buffet. We also paid to attend the lobster tasting menu evening which was really lovely! We found that the Ambelos white and red were our favourite wines along with the Moments rose. Chefs Grill, Culinerium and Mirabella all had fantastic evening menus and Mirabella did a fantastic lunch menu. Staff - now this is where this hotel really exceeds! The staff here are amazing - every single person we encountered made us feel like we were the only people at the hotel. My friend hurt her ankle the week before we came so getting around the hilly location was difficult for her, so when we needed to get up to the lobby or back down to our room the staff chauffeured us in the buggy and it was a god send. When we called from our room for assistance they were there in minutes - nothing felt like too much hard work! When spending the day at the pool the waitress would come and take drinks orders and would remember our order from the following days. It always felt so personal! We were terrible at remembering our room number but the staff new exactly where we were and corrected us on more than one occasion! I wish I could remember everyone's name to personally thank, but I have a memory like a sieve for names! They were all amazing and a really testament to Elounda Village. I appreciate that everyone has their standards but I cannot believe for a second that any of the staff were rude or anything but helpful, so I have to assume the people that made these comments either were a nightmare to serve or just love having something to moan about - we all know people like that! Please ignore these reviews! Thank you for a great relaxing and super fun 5 days in beauti