Royal Mirage Agadir

I will get straight to the point. Location is great walking distance to beach. Apart from that everything else is horrible and the so called 4 star hotel is by far not a 4 star. I would give 1 star just for the location and view from balcony in room. The rooms are outdated and not to a reasonable standard with socket fixtures broken, cracks in the wall and floors with dust or marks that look like dust, not very appealing. The worst comes in the bathroom toilet area, what can I say, definitely 0 star for this. Please see my attached photos that I took. The toilet had a really bad smell coming from it, maybe the water not sure bur again not easy to use due to the smell. The towels were ripped, shower head and curtain rail had rust all over them. The hair dryer in the washroom was I don't know maybe a 1960s hair dryer that barely blew out hot hair. I could go on and on. It was a terrible stay that I had to cut short to 1 night and rebook another hotel. Even after asking reception about a different room to be moved into to give them the benefit of doubt, the response was all our rooms are like this. Going onto the breakfast which was included for the 1 night I stayed again was poor. The bread was stale so was most of the dry stuff and fruit which I guess was used each morning for breakfast without checking the quality of food. Only good part was the fresh omelets and type of morrocon bread (misimin) that was made by the women. The coffee machine has had its days not dispensing any coffee but just hot milk or water. So breakfast isn't worth it overall. I read mixed reviews before booking here with some saying it's actually not bad at all and they don't understand why people are leaving low score reviews, they are totally confused in my eyes because you have to understand that this hotel is advertising as a 4 star and to get a 1 star service is like being robbed. So I would advise anyone looking to boom this hotel to avoid it. There are plenty better hotels in same area for same price or less. It's time the owners pulled their socks up and had a total renovation. Not to mention the pool area and seating, the seating were dirty and outdated and worn. The swimming pool not in use with the water being cleaned out. Overall a waste of money and 1 night. Got my holiday off to a horrible start. I've tried to upload photos but for some reason it is not letting me. I will try and find a way to get these uploaded as it's only fair for customers to make a sound judgement on where they stay and not be robbed from a place like this which I felt I was and I wouldn't want some other couple, group or family to experience the same issues.

Average hotel but with a nice pool and good service

Was gezellig verblijf bedankt voor de personele

Ho soggiornato qui per il mio 40esimo compleanno e il personale dell'hotel era il più gentile e cordiale che abbia mai visto soggiornando in qualsiasi hotel all'estero. Mia moglie a casa, guardando il nostro bambino, (io sono andato con mio cognato) ha organizzato che lo staff preparasse una torta e cantasse tanti auguri (lo sta facendo mia moglie...). Erano dappertutto. Hanno suonato musica dagli altoparlanti, ci hanno offerto del vino, hanno tagliato la torta, hanno cantato tanti auguri, a loro è piaciuto molto.. Hanno organizzato i taxi e tutto il resto. L'hotel era molto pulito e la vista dall'hotel è eccellente. Erano persone molto amichevoli e continuavano a parlare con noi quando eravamo nell'atrio a costruire amicizia. Raccomanderei questo hotel a chiunque. Il personale mi diceva che lavoravano qui da 23 e 34 anni rispettosamente. Chiunque lavori qui da così tanto tempo deve godersi il proprio lavoro. Anche la colazione era deliziosa. Servivano ciambelle di zucchero fritte, toast al formaggio grigliati, uova, salsicce, patate, frutta, cereali, yogurt, frittate e crêpe e altro ancora. Il caffè era molto buono. Sono stato in tutto il mondo e non tendo a tornare nello stesso posto due volte, tuttavia lo prenderei in considerazione e soggiornerei nuovamente in questo hotel. Anche il direttore dell'hotel è stato fantastico. L'unico aspetto negativo, ed è fuori dal controllo dell'hotel, è che se esci di notte verrai avvicinato da mendicanti di strada e persone che vendono *****. Puoi salutarli e non si avvicineranno a te. Ma sii saggio quando esci la sera. Ci sono poliziotti ovunque sulla spiaggia che guardano, ma i mendicanti di strada e quelli che vendono ***** cercano di avvicinarti quando sei fuori dalla vista della polizia. Sii solo saggio e vigile.

We go to royal mirage 4 time's a year and everything is wonderful and all the staff are amazing and very helpful wether it be the reception staff, security or the lovely manager Lulu who we book with personally. The food is amazing and it is a very well run and clean hotel with amazing balcony views and lovely pools and amazing Moroccan decor throughout. This time was our honeymoon and they went out of their way to make our stay such a memorable and beautiful honeymoon. Thanks guys see you in September love Mr and Mrs Hague ❤️