Utente ospite
20 ottobre 2023
This hotel is extremely beautiful, the rooms are spacious and the architecture inside the hotel is out of this world. However, the service is very poor. When we got there we were given a key and shown to our room and that was that lol. No explanation of what’s available, what meal times are or where anything is, you’re sort of just left to figure it out yourself. Lunch finishes at 3 and dinner starts at 8 and the only thing they can give you in between that time is a salmon or chicken sandwich which took about 45/50 minutes to come (it was yummy but shouldn’t have taken that long). They also seemed reluctant to give us a sandwich when we asked. Dinner was nice but the service was just so bad, we had to ask for everything at least twice and our dinner came well before our drinks twice in a row. Also, all the menus and spa treatments are in French and don’t speak a ton of English, just for you to be mindful. Unfortunately it just Didn’t seem like anyone wanted us to be there! Again, the grounds were gorgeous but I wouldn’t stay there again.
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