Borjs Hotel Suites & Spa

nice location, very friendly staff but rooms need to be upgraded

Lovely hotel

It was a good size room but view wasn't good in room 2010, it over looked waste land and rubbish pile. What was a little annoying is the third bed (for my 17 year old) was the very hard sofa. It had a sheet on it and that was it. Took a day to finally get a duvet but no duvet cover. When you are paying for 3 adults, full price, you expect decent beds. Luckily, we were only there for 4 nights. It was clean and we had bottles of water on first day. It was a little noisy at night but we slept well (well 2 of us that had beds). Pool wasn't that clean, very murky. Not sure the chlorine has been checked. I wouldn't put head under. Generally, we had a nice time. It was foggy and grey most days but that's Agadir. We didn't realise about the sea fog. Beach was okay but the Soukes and trips, culture was great. The hotel however, is not 4 stars, 2 star is more realistic. It's a bit out of the way and scruffy. The spa is lovely, the people are friendly and the sunbeds are comfy. One other niggle, when you don't check out until 6pm, a shower would be helpful. I asked at reception and the lady just rolled her eyes and said 'why do you need a shower'. I booked at Hamman and used theirs, but most hotels provide somewhere to change, clean ready for the journey home.

Would not recommend anyone to book here, terrible customer service upon arrival made to feel an inconvenience, our suite was not ready, no towels, no tea/coffee making facilities or complimentary toiletries. Only saving grace was that we had ample space in suite and that housekeeping cleaned our room well each day. Requesting an iron was an ordeal and got told the hotel only has 3 for all guests and no ironing board. We made the error of leaving our travel iron back at home! Majority of the staff were pleasant but some of their customer service skills are questionable. For the breakfast, it was very average and on some days there wasn’t cutlery on the tables so we had to request it from the waiting staff. This definitely not a 4 star hotel (it may have been back in the day). We went across to the hotel across the road to exchange money, received an excellent welcome and the reception staff let us look around their hotel which is more like a 4 star. Don’t waste your money booking here if you want good & efficient service.

DONT GO THERE!!!!!!!! The worst hotel ever. Nothing about this hotel was good. In-fact this hotel depressed me and the kids.

We loved our stay in borjs hotel and made us very welcome and felt like a family home a big thankyou to all staff members who looked after us especially amin and the pool area staff and breakfast staff will come back and visit again evrething is near you the restaurant dishes is the best 👌 my favourite is tagine barcok yummy 😋 thankyou borjs hotel suites and spa for making our stay a great memory to remember Morocco 🇲🇦 such a beautiful country to visit especially it's people we love Morocco 🇲🇦 ❤️⛱️🫶