Résidence Igoudar

L'hotel mescola le foto del loro secondo hotel (quello nuovo) e di quello vecchio, quindi quando prenotiamo non sappiamo dove saremo quindi avevo prenotato per 5 persone c'erano solo 4 letti senza acqua calda in camera bagno in camera frigo rotto tanto rumore la sera solo 1 piscina non come nelle foto muro rotto e crepato ho chiesto le lenzuola alla donna delle pulizie non me le ha riportate ho dormito troppo male….

Visited this place in August 2022. Was a bit worried when I read the below review that it was closed. I called them and they said they were open so decided to bite the bullet and go there. In normal circumstances I would pick hotel but due to dietary requirements of a family member we decided on a self catering apartment. The other reason for picking this was due to the proximity to the beach. Was only 5 mins walk as we planned to spend most our time there. We arrived late in the evening and the place was informed of this, however when we arrived a big group of us the staff seemed surprised. It took almost 1 hour to find us the rooms we booked. Before checking in I asked if I can view the rooms, good job we did. The rooms were disgusting. Toilet not working. Cement all over the place like it was falling apart. It smelt of damp and was just awful. The floor soaking yet and the bath dirty. No cooking utensils and no wifi. We have family in Agadir so we decided we would stay with them and go back in the morning as the Member of staff said he would allocate some other rooms. In the morning we went back only to be given the same room. It was a joke. The man at reception explained how the hotel had been closed and the owner just one day decided to open it up even though the rooms looked like a bomb had hit it. Only one person spoke English. He was good enough to cancel the booking without charge. The hotel seems to be busy but with locals and maybe they think this type of accommodation is ok, we certainly did not. Never again. Being the middle of august it was hard to find a budget friendly hotel. We were lucky enough to stay with family as they had a big enough house. I did visit the Intouriste and Tislet. These had lovely rooms with lovely grounds. Overall the Ougadar is a no no and I’m sure in its heyday it was a great place as it does have potential but to be honest I don’t think it’s suitable as it is. The staff tried to help the best they could and were quite embarrassed with the situation. For us. Never again. Also they place only takes cash, no card payment. Luckily this didn’t spoil our holiday in Agadir as it was wonderful and the people are so friendly and hospitable. Will visit Agadir again but not the Ougadar apartments!!