Rethymno Palace

Ho visitato questo hotel per la seconda volta (la prima volta nel 2022). Avendo in mente la nostra piacevole vacanza precedente, abbiamo deciso di visitare lo stesso posto con la nostra famiglia. Sfortunatamente, gli "occhiali rosa" sono caduti molto rapidamente. L'aria condizionata nella stanza funzionava a malapena e l'odore sgradevole che emanava rovinava l'effetto di un hotel a cinque stelle. Nemmeno una visita dei tecnici ha aiutato (dopo tre interventi). Il personale delle pulizie, nonostante lo stato impostato sul pannello della porta come "Non disturbare", bussa alla porta! Mancanza di professionalità! Il cibo era gustoso, anche se non molto vario. Può diventare noioso durante la settimana. Un vantaggio rispetto alla visita precedente è stata la comparsa di frutti di mare (non mi piacciono per niente). La situazione è salvata dal Lobby Bar e i camerieri Marko e Joanna meritano un riconoscimento speciale. Grazie a loro, ricorderò questo soggiorno per molto tempo.

Had a pool view room which was ok. Buyer beware! When we booked the photos were very different on the web! Clean and spacious, but if you are a big lad you may struggle to get under the rain shower! Pool area fantastic, plenty of beds and a short stroll to the bar, which had alot of seating inside and out and fantastic views of the sea/beach. All food was excellent, with a wide range of choice. Do not attempt to ‘pull yourself a beer’ as I got told off for doing so! The young lady, Anissa was an absolute diamond and looked after our every need. Two large bars, one by the beach and one by the restaurant, all very friendly and tentative staff. I would say for our last 7 nights we were the only English couple in the hotel, which in fact was nice! We only met one other couple briefly before they departed. There were a few restaurants and souvenir shops outside the hotel which was nice but I was glad we stayed all inclusive.

top gym outdoor, all the staff very polite and friendly, gym instructors top food excellent, various restaurants, buffet for free, rest extra charge worth it we spent 7 days and ist was relaxing, got to knossos, elannia beach, rethymon is a very nice city, old town

It’s the first time we’d been to Crete also first time to an all inclusive, and we certainly couldn’t have picked a more fabulous hotel, the staff from the very first we’re so helpful and friendly, our room was lovely with the most comfortable hotel beds we’ve ever had, food was first class, we were absolutely spoilt for choice, we really enjoyed the beach bar overlooking the beach and there were plenty of comfortable sunbeds around the pool. If I was to have a couple of teeny niggles is the towels in the bathroom could have been more luxurious, especially for a 5* hotel and it would have been better if they had 2 toaster’s at breakfast as there was usually quite a queue but these niggles certainly didn’t distract from a wonderful holiday