Hotel a Adelboden, Svizzera

Stunningly beautiful nature park with a beautiful hotel and lake in the middle. Whether walking around the lake exploring, or taking advantage of the hot tub, steam rooms or pool, this resort reeks of luxury. The staff was wonderful, very accommodating and the breakfast that was included was delicious.

Firstly the positives. Great location, surrounded by mountains, very well appointed spa area, comfortable rooms, a variety of dining options and most importantly a very friendly staff. Good live singer in the evenings (does make for a rather retro 70s feel but fun!) We enjoyed our stay and would likely return and can recommend but also want to provide feedback in the hope it is useful for future improvement So why 4/5 and not 5/5? Due to comparing like for like, a property that is in the 5*L category and charges ＞800 chf a night (see reviews of The Park, The Chedi etc), details matter. The first night we went to the pre-booked restaurant (Spettacolo) and initially told we were booked elsewhere (Oh Vie) until I showed them the email confirmation - a table was found but our dietary restrictions were not conveyed. On the final night (4) we returned to Spettacolo - reservation was made for 7.45, we arrived promptly at 7.40. We ordered water (still) and two glasses of champagne- water arrived as sparkling 20mins later (we didn’t change), champagne 10 mins after that and still no menus. After asking for menus they arrived with the wine list - we waited and had to ask a passing staff member to take our order approx 8.20 (the table next to us had already been served wine, even though we arrived just slightly ahead of them) - order placed we waited for the wine, which required a further reminder. Then at 9.20 we received our main courses, no starters ever received - the waiter did apologize but by this time we preferred to move to the bar for French fries and cheese; we settled the bill and even though we mentioned that we would go to the bar, no help was offered to transfer our bottle of wine and we took it and the glasses with us by ourselves. These details matter and the hotel seems to lack that serious attention to detail, also in house keeping twice items were not replaced and once they forgot to leave floor mats. Finally, at a hotel of this calibre, one expects high quality cocktails, twice dry vodka martinis were anything but dry - hence the 4/5

With a stay at Hotel Alpina in Leukerbad, you'll be within a 10-minute walk of Leukerbad-Therme and Alpentherme Thermal Baths. This ski hotel is 0.3 mi (0.5 km) from Leukerbad Ski Resort and 0.4 mi (0.6 km) from Torrent Cable Car.After a day on the slopes, enjoy recreational amenities, which include hot springs. Additional amenities at this hotel include complimentary wireless internet access, supervised childcare, and an arcade/game room.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.The front desk is staffed during limited hours.Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

I had never heard of Kandersteg before and nor had anyone else that I spoke to about Switzerland but when I found this hotel on the Inghams website I decided to take a chance. I’m so glad I did! It is surrounded by mountains and just outside the small town and is both lovely, inside and out. We had two rooms, one ambience room for the children and we were upgraded to a suite, both rooms were spacious and very clean and had stunning views of the mountains. The inside pool was a big hit as was the snooker room and back from days out for tea and cake at 4pm a really nice little extra. Food was always going to be tricky as I’m the first to admit that I’m a bit fussy but the waiters were professional and friendly and always helpful with menu choices and swapping things around for us! Reception staff were very pleasant and picked us up and dropped us back to the train station when we arrived and departed. The only thing if I was being super picky would be the daily news, all written in German about the weather, things going on and menus for the evening. English guests seem to be the minority in the hotel which I am more than happy with but for when English guests are staying there, a copy in English would be really nice as we missed some of the important news for one of the evenings about a music night and then the waiters were surprised when we knew nothing about it! All in all a stunning location and perfect for day trips using the local buses, trains and cable cars

When you stay at Astoria in Leukerbad, you'll be in the mountains, within a 5-minute walk of Leukerbad-Therme and Leukerbad Ski Resort. This family-friendly hotel is 0.4 mi (0.6 km) from Alpentherme Thermal Baths and 0.6 mi (1 km) from Leukerbad Sports Arena.After a day on the slopes, enjoy recreational amenities, which include ski-in/ski-out access. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 28 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

My wife and I stayed in the Hotel Alfa Soleil on a 5 night walking holiday booked through Headwater Holidays. We were made to feel very valued and important guests from the moment we arrived at Kandersteg railway station. Adriano met us on the platform and drove us the short 3 minutes to the hotel, situated on the outskirts of the village. Adriano then offered us a welcome drink and gave us a very comprehensive overview of the hotel and our planned activities for our stay. Our room had a great view from its balcony and it was clean and the ensuite was a good size and well equipped. The hotel had a good spa and swimming pool, somewhere to relax in after a day of mountain walking. The food at every meal was beautiful - well presented and nothing was any trouble for the staff. On rainy days, staff suggested alternative places to visit and we would recommend a trip to Spiez. The cable cars were all within a reasonable walk from the hotel and the guest card we received on arrival gave us free travel on both train and bus services in the Kandersteg region. Overall, a great holiday in a super hotel in a very pretty Swiss village, with spectacular scenery everywhere. Our only negative comment is that 5 days was not enough time to do everything we wanted to!!