Hotel in zona Rose Garden Lawns East, Adelaide

We stayed here for a two night break, lured in by the stylized photographs. The hotel itself was built in 1926, and I think the rooms were last refurbished around 1976 the furniture is old and dated. The med was comfortable, but we found some serious stains on the bedding. The location is excellent for trams and access to Rundle St Mall, however being so close to Hi key Street means that there are council street sweeper trucks passing around 430am ever morning. Also, the lane way that has access to the hotel had a few undesirable characters camping in the doorway of the hotel, and having a little drink and argument to themselves quite late. The cold water tap in the bathroom didn’t work. We alerted the hotel reception who told us there was someone booked to come and fix it whilst we were out. When we returned it had not been fixed. We told the receptionist that it hasn’t been fixed so if the plumber had billed them, then he hadn’t done his job. Finally, the hotel policy has a clause for “night workers” who are to “escort their guests out of the building and ensure the security fort is closed” I wasn’t quite sure what that meant at first, but it didn’t take long for the penny to drop. Several times during the night there was a rhythmic banging of the headboard in the adjacent room ….. business must have been good! Overall, I guess you get what you pay for. We lamented over the additional $20 a night extra we could have spent to have a much nicer hotel, just an extra block away from being smack bang in the middle of the city.

The hotel is located on a side road which is easily missed.We had to take another turn to locate it. Car parking is at a public location just down the road. The hotel which is fairly new is well equipped and conveniently located within walking distance of Rundle Mall and the train station. The only complaint I have is that the water draining from the shower area may overflow into the toilet area and entrance to the toilet. Apart from this minor issue,the hotel is excellent in most aspects. The staff are responsive and pleasant. As a side note,Club 129 down the alley and opposite the train station,serves a decent meal with promotions throughout the week.

Well reviewed hotel, which we found disappointing. Firstly, on arrival (we arrived around 11am), at check-in we were told that our room wasn't ready so the receptionist after reminding us that check-in was at 3pm, stored away our luggage and promised to text us when the room was ready, we went for a walk, after having lunch, about 2.5 hours later, we went back and the room still wasn't ready, after an hours waiting in the reception area and watching guests checking in without any problem my wife (again) asked when our room was ready, her reply was that the room had been ready for some time and she thought that we were relaxing, so she didn't want to disturb us ( no text either) - really! Our stay was bed with breakfast, breakfast menu we thought was prescriptive, we had a choice of tea/coffee or orange juice couldn't have both as it was extra, throughout the breakfasts, chef found it impossible to fry an egg without charring it. The pool which is shown in the picture is small, get your fitness bunny in and that's it, then again we found it filthy, looking on the side wall there was a 2” (50mm) black, thick tide mark all around the inside of the pool and 'bits' on the floor so it seems cleanliness isn't top of the list, which comes to our room, nice sized and comfortable, but why the cleaner couldn't clean our room when he was either next door or the room facing was puzzling even though we put our tag on our door. A thing we found with regard to the reviews of this hotel I found that quite a few of these were people from Adelaide who not only gave this hotel 5 stars, but only ever did one review - hmm? The hotel is situated about a 10/15 minute walk from the centre of town and appeared to be a popular place to stay amongst the business fraternity

We are still waiting for a call back with regards to a lost white soft toy which housekeeping has mistakenly removed while changing the beddings. That soft toy has sentimental values to my son and it’s traveled everywhere with him. We have been told we’ll receive a call and it will be posted back but no news yet. It has been 3 weeks since we left.

L'attenzione ai dettagli è stata mostrata da quando sono stati accolti quando siamo usciti dalla macchina e portati alla reception.La posizione dell'hotel è stato conveniente per arrivare alle nostre telefonate commerciali, così come a piedi a piedi per negozi e ristoranti.Il mio unico disappunto è stato L'accesso al club che mi sentivo non era conforme alle norme Pullman che abbiamo vissuto in altri hotel Pullman.

Ubicato vicino al centro, ma ben servito dai mezzi pubblici, che all’interno del centro città, sono gratuiti. Diversi caffè bar e ristoranti nelle vicinanze. Camera un po’ datata, servirebbe un po’ di manutenzione. Per un paio di notti é ok.

The Grand is without a doubt all about the location! Given it’s ocean front position it should offer an absolute premium experience but instead falls a little short as it continues to date without much sign of refurbishment. The rooms are basic, the carpets old, the furnishings aging and everything just feels in need of some love. Bathrooms still have showers over the bath with shower curtains and the air con in the room wasn’t very effective (too hot despite being on the coolest setting). There was also a wedding being hosted during my 1 night stay and despite my room being on the 5th floor (ballroom is on level 1), I could hear the band/music until the end of the reception at 11:30pm. On the positive (besides premium location), the staff at reception / concierge were excellent. They greeted with absolute care on arrival and happiness during check out, despite being early in the morning. It felt like they enjoyed what they did and that’s so good to see in customer facing roles. Worth considering this hotel for a stay, just as long as you’re happy with basic ammenities in a great location.

Il servizio era buono. Perché le zone di lavanderia erano comuni, erano mantenute pulite e igienica. Il personale è anche amichevole. In generale il mio soggiorno era buono e comodo.

Perfect location for our drive Perth to Melbourne, easy access from and to the highway. Spacious, clean room with table, couch, TV, aircon and very comfortable bed. Ensuite a little outdated but the room had been freshened up. We had trouble connecting to the wifi. The restaurant was closed on our visit but we ordered room service and enjoyed our meal. Staff were very friendly and helpful. Be aware that while there is a 'late check-in' window, a sign on the door said that reception hours had changed to 8am - 8pm (when we booked the site said it was open all night... it might be wise to check ahead if you're likely to be later) Good, clean accommodation. We had a good stay.