Hotel MGallery a Adelaide

Il nostro hotel è vicino e ci siamo fermati a visitare qui ogni giorno che siamo stati a Adelaide. L'atmosfera è amichevole e vivace e abbiamo avuto delle belle chat con alcuni regolari, il cibo è molto buono, e il personale (bar uno) è stato davvero grande. Nella nostra prima visita speravamo di provare le loro margarita, ma abbiamo detto loro di non più mescolare cocktail. Dovremmo aver mostrato una leggera delusione, così i ragazzi dietro il bar ci hanno fatto scaldare alcune margarita molto belle. Ci ha fatto sentire benvenuti e speciali. L'unico barista che non ha fatto, il ragazzo sveglio con la mosca e la chip a spalla, deve aver perso la classe su come parlare con i clienti. Da fuori stato ho commentato quanto gli occhiali di birra di dimensioni identiche siano chiamati diversi nomi in diversi stati, a cui baldy ha risposto che la conversazione era “fatica”. Quindi mi dispiace. Non ho capito che avrebbe parlato piuttosto di astrofisica! Ma, a parte lui, il personale era terribile.

Il personale molto professionale con un buon prodotto. Non ho problemi con niente. La mia stanza era ben attrezzata, spaziosa e più importante pulita. Quando viaggiavo in affari mi piace un tazza di tè nella mia stanza. Non potevo trovare nessuna tazza di tè, anche se c’era latte nel frigorifero. Avrei apprezzato una bottiglia fredda d’acqua fornita nel frigorifero.

L'hotel è convenientemente situato vicino al centro commerciale Rundle. L'ispezione è facile fornita dal personale di Front Desk molto utile. La camera è spaziosa e pulita. Molto raccomandato e si fermerà sicuramente ancora una volta nella zona.

Ottima posizione e ottimo servizio. Il bar sul tetto è un must per alcuni fantastici drink e viste sulla città. Il mini bar Comp è un'ottima aggiunta in un mercato competitivo. Tornerò :)

Il prezzo non è costoso, puoi anche cucinare, il trasporto è conveniente, torna la prossima volta, raccomandazione, cioè la ricetta non sarà cinese, hahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

Come: * cubi + etichette in cucina per il magazzinaggio di cibo * plug in serbatoi / dimensione di serbatoi * contenitore donazione in lavastoviglie (carino) * DVD per TV (solo chiedere ricezione) * luci individuali a letto * pancake gratis (miscela) at breakfast - you have to make it yourself, pls don't be THAT person who asks another traveller if they're the cooks for breakfast 🥴 Dislikes: * no ovens * half hobs don't work - issues with gas/ignitions * no plug near bed, only in the lockers and 1 to share in la stanza * non cambiano la copertura di duvet se non rimuovete quello che è ming 🤢 (Abbiamo visto puliziatori sostituire fogli ma non duvet) * Le mattresse erano piuttosto dippie - ovviamente non si girano o rota che molti Miglioramenti: * attività + consiglio sociale (solo 1 attività sociale l’intero 12 giorni che abbiamo soggiornato) * Il consiglio di promozione nella zona di accoglienza è stato in gran parte obsoleti. Sarebbe stato bello sapere cosa sta accadendo localmente nel presente, non quello che è successo qualche mese fa

It was reasonable. Did not like the room facing the goal for it was very noisy. The attendant at the check-in was also reasonably unhelpful. Nex time I stay I would prefer a room with an internal balcony. I paid a $1000 deposit which hasn't been returned yet. Parking should be complimentary rather than an extra payment.

I have stayed at this hotel a number of times and have thoroughly enjoyed all my previous stays but on my most recent stay I found that standards had severely declined in multiple respects. Upon arrival there were no staff at the driveway to assist to unload the luggage as there are usually. Upon entering the hotel lobby, I found all reception desks unattended. After waiting a few minutes, a staff eventually arrived. As an Accor platinum member, I have always been upgraded to a suite at this hotel on all my previous stays. I asked about the availability of a suite upgrade for this stay but was informed by the staff that there were none available. I accepted that because I understand that upgrades are subject to availability. However, when I checked the availability of suites for my stay dates immediately after check-in, I found that there were multiple suites available. So the staff had lied to me. I discussed the matter with Heath Varcoe, the Guest Experience Manager. Heath said that upgrades for Accor platinum members were only to the next room category and also dependent on factors other than availability, without elaborating on what those other factors were. I feel that as an Accor platinum member who has stayed at this hotel on numerous occasions, the hotel should do their best to offer a suite upgrade if possible, as they have on all my previous stays. I asked Heath if I could get the contact details of a staff in the reservations team so I could check with them when planning future stays regarding the likelihood of a suite upgrade being available. Heath said he would check and get back to me before I checked out, but I have never heard from him, despite asking the staff on check out to follow up with Heath. It has now been a few months. I was assigned to a small room which had an awkward ‘open plan’ design with a bathtub placed awkwardly in the middle of the room. The sliding door to the bathroom was difficult to open and close and did not actually afford much privacy as you could still hear everything going on in the bathroom when it was closed. Also, it seems the hotel has replaced the Dyson hairdryers with el-cheapo brand ones which look like they are from a $2 store. They do not fit with the image of Sofitel as a luxury hotel. There was also no portable speaker in the room as there usually is. At the breakfast buffet at Garçon Bleu I found that there were no chicken sausages as there had been on all my previous stays, only pork ones. Because I do not eat pork, I raised this with the staff and was informed that they had run out but they would have them the next day. But the next day when I went back there were still no chicken sausages. So I decided to visit Club Millesime for breakfast instead, and strangely found that they did actually have chicken sausages there. But they were not the full-size ones that were available previously, rather, they were small, cocktail-size ones. I hope they bring the full-size ones back, because

We only stayed overnight here and the Hilton met all our needs for this perfectly. We had a fast trip back and forth to the airport. The room, bed, shower, Crabtree and Evelyn toiletries were all great. Service at the reception desk was excellent. I wished we had another couple of days to explore Adelaide, as I'm sure we would have enjoyed ourselves. We'd definitely choose this hotel again. We saw construction close to the hotel but we did not hear a thing and slept well.