Familienparadies Sporthotel Achensee - Families Only

Some really good parts: kids club, pool, ski school, horse rides for kids. All great. But two big downsides. Firstly, it seemed like they were trying to squeeze every penny out of us, like a budget airline would. The all-inclusive was not really - you had to pay for coffees at lunchtime for instance - and staff would come over and try to upsell. Same with alcohol: all had to be paid for as extra, and staff were trying to flog it as soon as we sat down. It makes the place feel a bit cheap and money-grabbing. It was so odd for these things to not be included in all-inclusive. Very different to other all-inclusive places I’ve been in the past. Then one other thing: it’s the first place I’ve stayed since at least the pandemic that didn’t have a smart-TV. Most people are there with their kids, so have to stay in the room from relatively early each evening, so the very old-fashioned TVs are not ideal - this would be such an easy thing to upgrade. Also, there were some really odd design things. There is a baby monitor system, but it attaches to the phone line, and the phone socket is in the adults’ room not the kids’ room. So weird. And if we had wanted to watch TV, it was mounted on the wall of the children’s room. Such a bizarre place to put it as it’s going to wake light-sleeping kids up. Literally anywhere else in the room would have been better. So yeah. Some really good bits, but I don’t think I would recommend to friends as the above downsides took the polish off.

Stressful on checkout day Has good potential. Pool/slides were not clean - however sinple but fun. Checkout time is 10 and IMPOSSIBLE to get later check-out time. If you like sleeping in and not stress, choose another hotel. Check out our YouTube videos soon.

This is not our first trip to the Sporthotel Achensee, nor our first review, but as we have been coming for so long, it felt like a good idea to share our experiences over the years again. Our children love coming here, so we have made many repeat visits, for summer and ski holidays. The hotel is comfortable and relaxing, the food and wine is excellent, the kids club offers a range of activities from babies to teenagers, the spa is fantastic and the ski school is convenient and fun for the children. My children have been in shows in the purpose-built theatre, taken part in the end of week ski races (which we now have at home on film with full commentaries), designed and raced ducks down the mountain stream, spent hours playing in the outdoor mini lake, played hide and seek in the dark at kids club (after graduating from the baby room with its two-storey play house) and started to love walking in the mountains. What really makes the hotel stand out for our whole family is the wonderful staff. They go out of their way to make sure that guests of all ages have brilliant holidays. The kids club staff are unfailingly great with the children, but so are all the other staff; we can relax knowing we are in a genuinely child friendly environment. One of my children has additional needs and this has always been well understood and adjustments made if needed - I never thought we would see them up on a stage or skiing. We speak very little German but this has never been an issue at all. There are always familiar faces and when the odd crises has arisen we have experienced kind helpfulness. My ten year old has asked me to add that he would give this hotel ten stars if he could!

This was our first time staying at a kinderhotel and this place didn’t disappoint. There were endless activities to keep the kids happy and childcare available for all ages from 9am -9pm. Everything was so well thought through from the design of the rooms which had a built in bedroom for the kids and the sink heights - one for grown ups and one for kids. The kids pool had two depths which were perfect for my 2 & 4 yr olds meaning we could relax while they splashed about. The outdoor slide was a particular highlight for my boys, I think they’d have played on that all day if we’d let them. The dinners were so easy with buffets for the kids meaning no hanging around waiting for their food. And the quality of the food was top notch. Staff couldn’t be more helpful and kind. Nothing was too much trouble. Without doubt the most relaxing and fun holiday we’ve had as a family. And all this in the beautiful setting of the Austrian mountains with so much to do and see by the nearby lakes. Thank you for having us Familienparadies Sporthotel Achensee.

Sporthotel is flawless. Everything for families has been thought of. A short ski break with a 16 month old was a joy. The creche is incredible both in terms of facilities and the people working there and allowed us to ski every day. Thanks so much to Julia and her colleagues. The food is incredible both for adults and children. All the staff are super friendly and thanks to Marina who looked after us every breakfast and dinner. The ski rental is attached to the hotel and the ski lift is across the road. We can't wait to go back next year.

We really enjoyed our week stay here during Feb half term. The hotel is perfectly set up for a family skiing holiday - ski lockers in the basement, ski rental and ski school on site, and ski lift opposite. The skiing lessons were very good and the 2 hours guided skiing a day for adults were also excellent. When the children weren't skiing we either took them to the very nice pool or they were desperate to go to the kids club. Having the kids club open 12 hours a day and just being able to drop the children off whenever was fantastic, allowed us to get time to ourselves. The hotel was very clean, modern and our room had a nice view. We'll be going back for sure next year.