The Winford Boutique Hotel Achimota

A lot needs to be changed.

I must say, this small hotel is truly excellent. The rooms exude luxury in every aspect. From the furnishings to cleanliness and overall comfort, I had no complaints whatsoever. While I found the water heater to be a bit temperamental, considering Ghana's hot and humid climate, I didn't mind foregoing warm showers. In fact, the refreshing coolness may have even contributed to shedding a few pounds! Regarding the road in front of the hotel, it seems to be a common issue in many places across Ghana. However, it didn't significantly impact my overall experience. All things considered, I thoroughly enjoyed my stay here. My experience with all the staff members were excellent. A very professional staff. The only hiccup worth mentioning is that I opted to check out a day early, yet I wasn't refunded for the unused day. I also wanted to use the unused day for another day after checkout (because I had to return back to Accra for my return flight). That was also refused by the manager. I did not like that! It would be appreciated if the manager /hotel was more mendable in situations like these. Nonetheless, I would highly recommend this establishment to fellow travelers without hesitation.

I am highly disappointed in the Hotel and *******. First, when I was about to book I saw in their site that the hotel is eleven minutes drive to the center, however, on getting there the hotel is located in a remote area with bad road. I am the only guest in the hotel for majority part of my stay. Also, the television has no foreign channel like CNN, BBC new or even Al jazeera even though they told me that majority of their guests are foreigners. I used to spend 100 to 120 Cedis to get to town everyday. The hotel has no security. Overall my experience was terrible. I can not recommend the hotel to anyone.

Very comfortable place but the location on the google map should be corrected to avoid first timers getting lost

Staff was kind and helpful. Had to switch my dates before i arrived. I was told that it was switched. When i arrived they said that i had to pay again. TV broken, Air broken. I want a refund. The owner would not come to the phone. He is a thief and dishonest. They feel americans are rich and tried to take advantage

The people that work at this place are absolutely terrible! I booked a completely different location but was sent this one in the middle of nowhere because the hotel was overbooked. Instead of simply offering me refund they first tried to have me share what was supposed to be my room with a man! Then decided the other location would be better even though it was a whole hour away from where I needed to be. The absolute worst part was being locked outside of the gate on the first night and having to wait hours for the security guard to finally open the gate to let me in. He was asleep and pretended he didn’t hear anything from outside. The hostess also lied to the booking agent when I sent a complaint requesting a refund due to the “bait and switch” tactic they used and she stated that I was “rude and disrespectful” when I was nothing but pleasant throughout this entire dysfunctional ordeal. Do Not Trust These People At All!!!

I checked into this Hotel after Confirmation from Booking Com. and they didn't have any records of my Bookings and they checked me in as WALK IN on 8th November evening , they took almost One Hour to Check in , next day morning i met the Owner of this Hotel , He was grumpy and collected US $ 360.00 Four Days Rent in Full in advance , He didn't Provide me with an Official Receipt or Invoice for my Payment and when I ask him for same He says you have paid me by Credit Card on POS , that itself is receipt , which will fade away in due course as its on coated paper , I insisted and request him on whatsapp and email to share me a copy of RECEIPT on His Letterhead and or Copy of Invoice towards my payment of US $ 360.00 as i need to obtain reimbursement from my Company , He has been unpolite and stubborn refuses to budge , All the Hotels in ACCRA , Provide Two bottles of DRINKING WATER in the Room every day, where as He refused and charged me Gh Cedi 5.00 per each bottle of 200 ml , where as you get One Litre for 3 Gh Cedis . The Hotel had only Two Guests , They Claim of BAR & Restaurant and no ALCHOHOL like Whiskey , Vodka , Gin , Rum, Bacardi available , though he promised me that Next day He will Provide me with Whiskey , He failed to do so , he was uncooperative and very unfriendly to customers , He has One Girl named Ms Alberta who manages every thing for him at this Hotel , and Morning Breakfast is Limited , No Fruit Juice, No Corn Flakes , No Proper Bread , whatever they offer fruits you have no choice but to have whatever provided by them, no salt and pepper dispensers , they are providing Salt In plate , Only good about is good Bed and linen , Bathroom was clean & good , even after Paying Us $ 90 .00 ROOM SIZE is SO SMALL , you have just enough space to move around , No Safe Deposit Safe in the ROOM, Cup Boards too small . overall worst experience staying there, I would advise FOLKS to be mindful to go to this HOTEL which is made out of a HOME CONVERTED TO HOTEL . ROOMS OF HOME CONVETED TO STAY , VERY FEW ROOMS , I stayed at the AIRPORT WINFORD BOUTIQUE HOTEL , I dont think this QUALIFIES AS A BOUTIQUE HOTEL BY ANY STANDARDS

At first there were little issues concerning early check-in which was later explained to us by the manager. We were to check into 3bedroom on the top floor, but the manager check us into a 2 bedroom pending our check-in time. Our stay was cool and the staffs were excellent. The hotel need to improve on facilities at the apartment by improving on available facilities. I suggest the apartments should improve on the numbers of Televisions in an apartment. The era of having a tv in the living room alone has gone, at least one should be in master bedroom and the TV in all rooms must be SMART TV. The world has really gone digital. That makes you feel more at home. SMART TV makes it easier to view the world in your own comfort zone. Am sure most hotels or apartment are scared of the cost of data bundles. Well it's very easy, all you need do is to factor the cost into the room. 10 to 15GB is okay per day. Not all guess uses hotel data. In all, our stay was okay and will rate hotel 7/10. We will surely returns. NB:- I earlier made a review of this apartments by mistaken it for another. Please kindly forgive my mistakes and errors. And sorry for all concerns.

The hotel is a great value for my money. The customer service is five star. Very friendly and willing to make my stay pleasant.