Ritz Acapulco

Looking for all-inclusive resorts, the Ritz appeared as one that provided a lower cost compared to other hotels in Acapulco. Deciding to give them a try, we stayed at the Ritz for a week. The studio suite was a decent size, not too small but it isn't a very large room either. The room was cleaned quite nicely when I arrived. The staff treated me well, and helped me with my inquiries. One thing to note is that the Ritz is a bit of a distance from the airport, and it's not next to the beach, but it doesn't take too long to get to the places necessary to enjoy Acapulco. Overall, the Ritz can provide good value for money if you're looking for an all-inclusive resort in Acapulco.

La comida es deliciosa y el personal muy amable

Excellent view with equally excellent service. A few things can be improved: 1. The door to the balcony didn't close properly. 2. The air conditioning is either too cold or too hot at this time of the year (March). 3. Hand sanitizer would be nice, especially when the water at the tap tends to be iffy.

The room ok and staff ok. But this hotel don't give noting information and no assistance onamenities in and out the hotel

Ivan at check in was rude & not welcoming at all. Very few staff was nice and helpful. Food was ok. The whole building needs renovation. I would never return to stay at this place.

This is my second time staying at this hotel, I recommend who

The room was a great size but it was a bit dirty. Staff was nice and helpful. There was a galleria right across the street with good shopping stores and food court.

Good location, decent food, would have liked more seafood and only in one room 1103 did we find a tick

Room has no towels. Rooms has cockroaches so changed the room but other room bed was pathetic and room has bad smell. I will give 3 out of 10 for this property.