500dank
30 marzo 2024
Stayed here for al week. Stay was good, but not consistently good. And certainly not 5-star good (I would say nowhere near 5-stars). Lobby is nice. Hallways on the room smell musty. I agree with the observation that the hotel is dated. Despite renovations. Staff does not speak English very well, you really need to speak French to get things sorted. Breakfast service was very inconsistent. Smoke instance, staff was very task oriented rather than service oriented. No spoons, and if there were spoons they were in a different location every day. Tables did not have napkins, coffee machines not working or out of more milk without staff fixing the issue. No napkins most of the time. My plate was removed, and table was cleared while I went to get some more food. Despite my knife and fork indicating that I wasn’t finished eating yet. Etc. Etc. Hotel is conveniently located in Le Plateau, but there’s not much to do or see in the area. Taxis are abundant. So is Uber. Room was good, with view over ‘the lagoon’. Bidet overflowed the bathroom when used. Would I stay here again? Probably yes. All in all these small inconveniences lead up to the fact that this hotel is not on par for 5-stars. I’ve stayed in 3-star hotels that were better.
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