Utente ospite
3 settembre 2024
This was a return visit within the week for an event as we so enjoyed first stay (rm15) . But we returned to (rm2) and we quite disappointed by a few things, so here we go. After a short time in getting ready to go out , we found the shower valves very loose on the wall ,but all still worked ok . Then no tiolet tissue/paper in the room , which was a bit frustrating as thought that would have been essential for arrival. Then having to go back up and out to front desk to request a supply of some sort . Staff were helpful and helped us out regards . On using the room door realised it would not close as there was a malfunctioning cover plate hanging off stopping door from closing , not wanting to return to front desk we just had to use the entry card to close the door properly bit of innovation needed. At one point later there are 2 very distinct black scuff marks on the cieling which could do with a cover up/paint . The next morning looking forward to having use to the coffee facilities we use before and good to have now was out of order / empty, complementary fruit bowl rather empty also and what left looking it had been there for way too long. On the whole from both visits could not have been more different. But will say the staff were very helpful in all issues so thanks to them , well done . Will we return , not sure.
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