Rox Hotel Aberdeen by Compass Hospitality

Not a great experience! We turned up at this hotel and they offered us a choice of 2 rooms - one with a soaking wet carpet (they had just washed it) or a broken bathroom light. There were no other rooms available so we went for the soaking wet carpet and asked for slippers to keep our feet dry. When we went for breakfast we were told the kitchen was closed so had some very basic continental breakfast (clearly from a local supermarket). The staff were friendly and apologetic but we didn't get a discount or refund and definitely wouldn't book again.

It was a nice experience, located at the heart of the city

Nice staff but misses the standard for 4* hotel Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.

Clean,great location but could do with maintenance Clean and lovely staff but a little run down in places. Windows dirty but it didn’t matter because the view wasn’t great. The 1st room we were offered we were told not to shut the toilet door or we would be locked in so we opted for another room. The staff were very friendly and so helpful so can’t fault that at all. Location is perfect for a city break.

Not bad but could be better! Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.

This property is not great, everything was broken, it was not clean, but the staff and service were wonderful.