The Elms Hotel & Spa

Amazing every time! Yet another visit to my favourite spa with my daughter and it was sublime. Small boutique tropical spa that outstrips ALL the rest. Page went out of her way to accommodate my booking, then Zoe and Tammy welcomed us with 5star service. Our therapists Beth & Lea were absolutely amazing- we had full body scrubs & hydration treatments that simply blew us away. Can not wait to go back. Worth every single penny.

Refers to a very enjoyable dinner. Wow this place has changed but the somewhat funky decor in a Queen Anne mansion does work! Full and rightly so on a Monday evening because of a lively vibe, warm service and imaginative dishes from a short menu. Delivered well on the plate and priced appropriately: good to see it doing well

Just got back from a weekend of staying here for my birthday. Was a lovely weekend and so so so relaxing. The place is gorgeous ! The decor is really well done and the whole hotel is stunning. Only thing that let it down was the room as it was very tired looking (I.e missing paint on walls, damaged furniture and mould on windows). Also, there wasn’t many chairs next to the pool. My partner and I got the last chairs available at the time but couples were turning up after us with no where to sit so I can imagine this being quite frustrating if you’re left with no seat. But other than that it was lovely. Staff were also very friendly and breakfast was nice (had a continental table with fruit/ cereal/ pastry’s and a menu with your typical English breakfast / eggs Benedict etc) Overall, we had a lovely time, but not sure if I’d return to stay over night with the price tag, as I’d expect the room to be a bit of a higher standard. I’d definitely return for a treatment though :)

We popped in for a light lunch on a Thursday afternoon and were told to go into the bar whilst availability was checked. After a fair while waiting, I spoke to another member of staff at reception but after another wait with no information, we left. Very disappointing.

We stopped on the dining package, one nights stay to include breakfast and £49 each towards the evening meal. The hotel is lovely, friendly staff, very nicely decorated and fitted out. In fact the interior design really makes the place seem quite exotic. Our room was large with a big double, I would have preferred a softer mattress, if I’d stayed more than one night I would need to see a physio! The room was really nicely decorated with tea, water, chocolate and apples in the room on our arrival. There are dressing gowns and slippers in the room to use at the spa. My only real gripe (I could live with the bed) was the shower which was over the bath. I’m sure they’ll get round to updating the bathrooms but ours although large was not reflective of the hotel. Anyone elderly or with mobility problems would have struggled with the bath/shower. I don’t think many hotel guests prefer a bath nowadays- so that was my only negative. Our breakfast was great and the dinner, the staff were excellent and service was very good. It’s a nice place just for a meal, but obviously the spa encourages a stag over. The spa itself was superb, very luxurious. The jacuzzi was lovely and hot. The main pool was too cool for me. But the room itself was warm and comfortable. It was a little busy when we first got in, with no seats available but eventually we got a couple. The gym is not bad, lots of running machines. I would have preferred a few more body building machines but the weights room was excellent and quite large. But to use the weights you need to be a bit more of a serious gym user than me. Overall the whole experience was great. Goosed value. I would definitely recommend for a celebratory stay.

Lovely trip to the The Elms spa. We arrived for the Friday night. I had an exfoliating leg massage, would highly recommend. Food was delicious and service from all staff attentive. Only downside being the big aircon unit in our room with piping out the window. Not very convenient or quiet.