Recensioni su Innside by Melia Aachen

Risposta dalla struttura: Dear Guest,we are happy to read that you enjoyed your stay with us.Warm regards,Benedikt Fischer, Front Office Manager

Risposta dalla struttura: Dear guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced upon your arrival and for not meeting your expectations regarding the room you booked.We strive to ensure all our guests have a seamless experience, and I regret that this was not the case for you. Your concern about the room availability and lack of compensation is important to us, and we will review our policies to improve future guest experiences.Regarding amenities, while we do aim to provide a comfortable stay, we value your input and will consider your suggestion about providing additional items such as toothbrushes. Your comments help us refine our services.Once again, we apologize for the inconvenience caused and appreciate your patience and understanding. We hope to have the opportunity to provide you with a better experience on your next visit.Best Regards,Benedikt Fischer, Front Office Manager

Risposta dalla struttura: Dear Guest,thank you very much for such a positive feedback!See you again soon,Your Innsiders