Ibis Budget Aachen City

Staff was helpful during the hours they are open. Had a bit of trouble checking in late but figured it out, kind of like the self checkin option.

I recently checked into the Ibis Aachen City Center at 3 PM today, and I was extremely disappointed with the condition of the room I was assigned. The room was dirty and disorganized, which was highly unpleasant and unacceptable. There were visible signs of neglect, including unmade beds and scattered items, which is a clear indication of poor housekeeping and a lack of attention to cleanliness. It is incredibly disrespectful to guests to provide such a poorly maintained room. Given this experience, I strongly advise against booking a stay at this hotel. It is truly disappointing and disrespectful to encounter such conditions. I hope the management takes immediate steps to address these issues to prevent other guests from having a similar experience.

One can check into the hotel from 15:00 hrs via a display in your corridor by providing your credit card and reservation number. When we arrived at 15:30, the hallway was full of upset guests with their luggage because the machine was out of order and the reception was unmanned. The check-in machine was switched on only when the receptionist finally showed up. I understand that you wish to automate things to save cost, but you'd better ensure your systems work! It was very dirty under the beds. The warm water in the shower keeps getting completely cold while you shower, which is extremely annoying. The bread quality at breakfast is bad! Why do you not buy bread from one of the many great local bakeries instead of using low-quality, self-baking bread? Still, I paid over €175 for one night for a very poor experience. Never again!

Typical Ibis Budget - value for money but with it's faults Check in via machine is difficult, screen does not work when you press on it hence it took a while to get in Car Parking convenient - remember to get your ticket validated to get reduced charge of 9 euros for 24hrs AC not working and window could only be opened slightly so very warm and woke up with a headache next day Location very good but unsure if I would stay again due to poor nights sleep

Grime on floor, surfaces unsanitary. Noisy location facing busy street, lots of road noise and emergency vehicles with sirens through most of the night. Receiption not staffed in the evening despite announcement it would be. Soul-less budget hotel.

Waardeloze mentaliteit receptionist! Twee dagen kamer (417) gehuurd. 25 graden op de kamer. Blijkt airco defect. Ja, klopt. U mag het hoofdkantoor mailen, maar wij doen er niets aan. En vervolgens een andere klant gaan “helpen”. Mij zien ze er niet meer. Verder zwervers voor de deur. Adviseren je fiets in de parkeergarage te zetten, maar dat mag niet van de eigenaar!

Dit hotel is basic maar heeft in principe al het noodzakelijke en zit op een handige locatie, centraal in Aken bij het busstation. Het ontbijt is niet heel uitgebreid maar wij vonden het ruim voldoende. Minpuntjes waren dat de receptie maar een deel van de dag bezet is en dat het inchecken per automaat wat omslachtig is. Het wc-papier was ook niet aangevuld maar toen we er om vroegen, kregen we zonder mankeren nieuwe rollen.

J'étais un peu inquiet avant mon arrivé vu certains avis, mais je n 'ai pas été déçu. L 'hôtel est situé près des lieux touristiques et lieux de shopping. A 20minutes à pieds de la gare. Il n 'y a pas de réception à certaines heures, mais l 'automate située à l 'entrée vous permets , en Français, de faire votre checking et d 'avoir accès à votre chambre. A la réception on ne parle pas francais, mais on vous comprend en anglais. La chambre est très propre, l le lit bon, et la douche bien chaude. Le petit déjeuner est correct pour in Ibis Budget, et à volonté. pain, brioche, fromage, jambon, confiture, fruits, yaourt, salade de viande, café, thé, La dame du restaurant très serviable,souriante, et vous demande si tout est ok en allemand Je recommande ce hotel