Giava Orientale, Indonesia: hotel con terme

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

We booked two family rooms and only gave us one, horrible service took them 2 hours to figure out they were wrong. And refused to give us a satisfying compensation plan. I don't recommend this one at all.

Hotwl yang bagus tapi kebersihan sedikit kurang,di salam kamar masih berdebu dan ada pasir laut,makanan sangat enak,keamanan bagus,overall ok

We use this place every time we go to Ijen to do birdwatching for years. Room is ok with warm and good water pressure. They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.

Posto impressionante in cui soggiornare. L'atmosfera naturale degli alberi ombrosi e il rumore dell'acqua del fiume rendono il tuo soggiorno ancora più confortevole 😃

Potrei essere meglio se il letto fosse un po' più forte. troppo morbido per il mio schiena e mi sveglio in fresco. Grazie a Dio è stato solo per una notte e mi sono trasferito in un altro hotel. Solo che era grande. Non ho mai gustato il colazione.

Sono passate solo due ore quando ho fatto un viaggio sulla montagna quella notte.L'aria condizionata non funzionava bene.Il bagno ha bisogno di rinnovazioni.

Tempat nyaman, harga terjangkau. Murah pokoknya worth banget,,,, next bakal booking lg, thanks trip