A single nights stay saw me not needing much - a comfortable bed and a decent meal amidst two hectic working days (between which beautiful Arundel was equidistant) was all that was required. Upon arrival my ringing of the bell at reception was greeted with a ‘yes I am here’ in a tone implying I should be psychic and know that ‘Iggy’ was lurking behind the scenes and, god forbid, not ring the bell. I checked in - clearly this was ‘too much trouble’ for mein host. Having arrived earlier than expected, I enquired if my dinner reservation for half eight could be brought forward? I was told, most certainly not. They had been busy and I would not be accommodated before my designated time. No matter…. I found my room (27 ….. 3rd floor, end of end of end of a corridor. Let’s hope no fires …. ) but unlike other reviewers the size of the ‘snug’ room felt ok to me for a single nights stay. The very dark bathroom was not aided by the mirror light bulb not working. In addition a huge plug of hair above and below the plug hole of the bath added nothing to the appeal. I went back down for dinner at 20 30, and reported to Iggy both matters. He dutifully wrote these down …. Silly old me expecting thus they would be addressed whilst I ate. Upon arrival in the (nye on) empty dining room the charming Jamie enlightened me to the fact they don’t normally serve so late. An interesting observation as the website absolutely enables one to book at this time, and Iggy has refused my request to be seated sooner, I let this pass and sat, and when Jamie came over I ordered a drink. He pushed me to order food as well and I said I’d like to have a glass of wine whilst looking at the menu. He politely told me this was not possible …..When I explained I had wanted to be seated sooner but Iggy had refused me, he was deeply apologetic and said he was off to ‘have words’ with him. He also kindly said there was no hurry. Dinner ensued. A steak that was cooked to order, but the chargrilling tasted of ‘dirty pan/grill’ and the blue cheese sauce had zero flavour. Jamie shared with me that Iggy had blatantly lied and said I’d insisted on a 20 30 when he went and met with him! Unbelievable. Upon returning to my room, my bulb was still blown and the hair monster still lurked….what was the point. At check out Iggy was surly, made no comment re the unresolved issues and acted as off everything was simply too much trouble. That aside my room was very peaceful and the bed clean and very comfortable. Oh how an individual can let a place down …… along with some pretty tired and unkempt public areas on the upper floors. Sorry, never again.
Molto buono
100 Recensioni