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Leggi le recensioni degli ospiti sugli hotel di Rogers

Aloft Rogers-Bentonville

Aloft Rogers-Bentonville

4/598 Recensioni
Was forced from our home at 1:45 am May 27 2024 by a tornado that destroyed our home. Aloft was the only hotel with electricity because they had a generator. Told them what happened and they gave us a room for a special rate of $96+ taxes per night but the rate goes up in a couple of days but again, they'll try to help us out. The rate went to $160+taxes the next day. Thenon the 8th night the rate went to $180+taxes and were told we had to move out because the hotel was booked for an even higher rate than we were paying! The girl at the front desk never even attempted to help us find another room or show any sympathy for my wife or me, both traumatized senior citizens me disabled. We stayed 8 nights and they only cleaned our room 3 times. We had to track down the only 2 maid in the hotel for clean towels and TP! No one from Marriott corp. OR Aloft cared we are victims of a declared national disaster who just lost everything they owned! They didn't care they just seen a money making situation. The hotel is 10 years past needing renovation. Carpets are disgusting, broken shower. Tv didn't work had to.change rooms after 4 trips to the front desk because no one ever answered the phone. Paint in main reception area and elevators is pealing and hanging is strips. $15 for 4oz pack of cookies $4 for child size bag of chips etc. I give Marriott corp. And Aloft hotels an F- for their lack of care about the community they're profiting on and their greed and lack or leadership.
Homewood Suites by Hilton Bentonville-Rogers

Homewood Suites by Hilton Bentonville-Rogers

4.6/596 Recensioni
We booked for a baseball tournament the weekend of May 19th and then our team decided not to go. I called to cancel (ahead of the last day to cancel without penalties) instead of logging into our account to cancel and thought everything was taken care of. We had used points to book and never received the credit back. Granted, I didn't follow up and didn't get a cancellation number. Contacted Hilton and initially they were helpful and escalated my issue. When I didn't hear back, I contacted again. Within a couple of days they responded that they had contacted the hotel and the hotel stated we had checked in. Which we didn't, no one from our team made the trip and they should have been able to see that there were multiple cancellations. But since I failed to notate the cancellation number after the phone call to the hotel to cancel...we lost our points. As Diamond members, our history of stays should speak something to our loyalty to Hilton. We've never had this issue before, completely frustrated and disappointed with the experience.
Hyatt House Bentonville/Rogers

Hyatt House Bentonville/Rogers

4.3/597 Recensioni
Bel posto bellissimo
Country Inn & Suites by Radisson, Bentonville South - Rogers, AR

Country Inn & Suites by Radisson, Bentonville South - Rogers, AR

3.8/596 Recensioni
This hotel had the strangest elevator issue; it could go up, but it couldn't go down if you were on the 3rd floor. Taking the stairs down had debris that wasn't cleaned up. Breakfast was good. The front desk was helpful. My biggest gripe with this entire chain is the shoddy construction of the hotel itself. You can hear the people directly above you and it sounds like a pack of elephants. There is a $50 security deposit that is added to your bill; my issue with this is that it wasn't instantly charged to my card, but it takes several days (over 4 to have the funds back on).
Hampton Inn Bentonville/Rogers

Hampton Inn Bentonville/Rogers

4.5/596 Recensioni
Il servizio dell'hotel è buono, le strutture sono complete e il servizio di ricezione è disponibile.Inoltre, vicino al luogo di residenza del cliente, è conveniente andare a casa di Wuang Street, e soprattutto è molto comodo.C'è acqua calda.Prepararsi a tornare a casa
Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center

4.3/5104 Recensioni
Questa destinazione non delude mai! Servizio sempre pulito e cordiale con sentirsi al sicuro ea casa. E chi non ama l'happy hour?!

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